Logistics Supervisor Resume Example Trex Company, Inc

LOGISTICS SUPERVISOR

Accomplishments

Learning the different ways to sale, being able to take the answer NO and not let it break me down, helping customers with their account explaining the situations to them so they can understand their bill better.
Skills Used Troubleshooting being able to navigate different website to help customers.
typing skills are at a faster speed, being able to conference calls, transfer calls both manually and through a call manager Sales Associate Rainbow Clothing - Tampa, FL January 2013 to November 2013 As clothing sales associates i interact with customers while they consider purchases of clothing and possibly accessories, their main responsibility is to help increase the store's sales by providing customers with all of the information and attention they need.
Handled financial transactions at the cash register or counter (for example, processing cash, check, credit card, debit card and gift card payments), help take inventory, prepare purchases for transportation by wrapping or bagging them, set up displays and stock clothing racks or shelves.
Cashier, Drive-Thru Presenter, McDonalds Tampa, FL March 2011 to January 2013 I Take People Order Assist Making McCafe drink, bagging orders.
Cleaning workstations, assisting customers if needed Flexible between cashiers, back-cash order taker and presenter.

Skills

Skills Used
Process many body mechanics
Verizon Sales Representative
One Touch Direct - Tampa, FL
September 2013 to April 2014
Responsibilities
Take Customer phone calls assist them with explaining their bills, accepting payments as an claims for closed and current accounts, the monthly cost of what's on their account, make changes to their account such as making adjustments, giving credits, troubleshooting their tv or internet, and or phone services.
Make sale inquiries to better suit customer needs.
Being there for customers while they vent about their mishaps of the account and trying my best to fix their problem in a timely, respectful, sensitive manner which is what customer want and need

Experience

Trex Company, IncMarch 2017 to CurrentLogistics Supervisor
Boston , MA

Oversee or lead employees working at lower level dispatch.
Handle all related activities of dispatch as needed like hiring, training, performance appraisals and terminations etc.
Research and prepare resources to develop timely as well as efficient workflow.
Execute personnel activities as per company's policies as well as applicable laws.
Prepare individual as well as departmental training plans.
Ensure all staff members attain company as well as location standards.
Monitor employees as well as operational processes.

CorelogicApril 2016 to CurrentTrainer/Instructor
Denver , CO

Assist the Supervisor with training for all new employees Perform training that they have been certified to train (up-training) Monitor performances and identify re-training needs to ensure Quality communication Provide continuing education for all staff Maintain all training materials Assist with creating and documenting new processes Provides education and guidance to clients about Quest Diagnostics lab processes Understands the importance of Quality Service and how it is measured Recognizes quality service issues and provides feedback and coaching to appropriate personnel on opportunities for improvement Administrate over the Quality Monitoring process, including staff feedback Assist in coaching staff for performance improvement Perform the duties of a Dispatcher as needed Leads by example in demonstrating "Everyday Excellence " behaviors Perform other duties as required to meet the customer's requirements.

Capital Senior LivingSeptember 2014 to CurrentResident Aide
Fitchburg , WI

Answering client pick-up request calls, planning and scheduling pick-ups, communicating with field operations and responding to customer inquiries/complaints.
Assigns pick-ups to appropriate internal or external resources to ensure timely delivery to lab.
Answer client pick-up request calls and enter into dispatch system Determine if pick-up can be performed as requested by the client based upon multiple factors Assign pickup and delivery destinations to courier Monitor Status of time sensitive pickups to ensure timely delivery to testing location Researches and solves customer complaints or issues.

Emeritus At NorthdaleMay 2014 to September 2014Resident Aide I
City , STATE

Assist Residents with Alzheimer's, dementia, and other mental abilities with their eating, walking, bathing.
Assist with daily activities such as ball fun, story time, process great customer service people skills to the elderly adults who has Alzheimer's also dementia.
Administrative duties that may include checking in residents, checking out residents, assisting with room changes, handling room lockouts and reporting problems with rooms, including maintenance issues within residence halls.
Responsible for managing emergency or crisis situations and managing them, also may assist with fire evacuations or other inclement weather procedures and they monitor safety procedures.
Work with residents to support school policies throughout the halls, and they identify residents who may violate policies or who need a bit of support, also are responsible for filling out, submitting and filing resident paperwork.

Education and Training

Jersey CollegeMayAssociate: Science of NursingCity, StateScience of Nursing

Certification for Assistance with Self-Administered Medications *Florida board of Nursing Provider Number 50-

- Tampa, FL

Middleton High School2014High School DiplomaCity, State

2012Participated in Voluntary work *University Recreation Park June Summer 2013 *Volunteer At City Of Tampa Summer of 2012-2013

Skills

Administrative duties, filing, bathing, Sales, scheduling, training materials

Resume Overview

School Attended

Job Titles Held:

Degrees

Associate : Science of Nursing
Certification for Assistance with Self-Administered Medications *Florida board of Nursing Provider Number 50-
- Tampa, FL
High School Diploma
Participated in Voluntary work *University Recreation Park June Summer 2013 *Volunteer At City Of Tampa Summer of 2012-2013