Versatile Transportation and Logistics Analyst experienced in both transportation and warehousing logistics. Some knowledge of customs regulations and tariff schedules. Seeking a position in logistics management offering challenging growth opportunities in a fast-paced professional environment.
Excellent time management
Contract carrier procurement
Logistics Operations Coordinator01/2013 to Current Aeration Industries International – Chaska, MN
Implemented new customer service processes through CRM
Implemented a new freight quoting process from CRM for sales manager to include in proposals and quotes
Maintained item level classification of HTS codes, Schedule B codes Primary liaison with customs broker(s) for day-to-day activity as well as issue resolution
Determined the most cost-effective procedures and routes for shipments.
Minimized damage and repair costs through careful management and preventative maintenance.
Managed shipment schedules to maximize productivity and cut costs.
Assigned shipments to carriers in the centralized database.
Communicated with dispatchers, warehouses and customers regarding outgoing orders.Prioritized order security, accuracy and on-time pickup and delivery.
Oversaw return and exchange processes from customer to supplier.
Reviewed all Letters of Credits for discrepancies and asked for amendments if needed
Wrote out and sent Letter of Credit instructions to international customers
Managed and executed all domestic and international sales, and shipments
Responsible for Customs documents including packing slips, certificates of origin, invoices, AES and SLI/SED forms
Arranged pickups and shipments for completed projects and small orders with customers and freight forwarders
Ensured accuracy of orders, freight container contents, destination and invoicing, as well as all air, ocean and ground shipment destinations and arrival times with carriers and freight forwarders
Supported Aquaculture manager by creating quotes and proposals and executing the sale
Coordinated start-ups and field service scheduling
Assisted accounting department with invoicing shipped orders
Created reports of goodwill and warranty orders entered throughout the year by region.
Bilingual AP/Call Center08/2011 to 01/2013 C.H. Robinson – Eden Prairie, MN
Translated documents, letters and calls from non-English speaking carriers to different departments.
Resolved accounts payable issues with carrier loads and train carriers on how to use the website and automated system.
In charge of mailing carrier pin numbers once printed so that carriers could get paid by T-CHEKs.
Reviewed invoices and send to billing department for payments.
Desk Assistant08/2009 to 10/2010 University Center – River Falls, WI
Responded to incoming questions and directed people by taking them to where they asked.
Participated in biweekly meetings to discuss and come up with ways to be more accessible to our customers.
Worked on projects for professional staff within deadline.
Sorted mail for professional staff members.
Unit Supply Specialist03/2006 to Current United States Army Reserves
Maintained records for every soldier in the unit Successfully accounted for and maintained all inventory Shipping and receiving of personnel equipment 12C Bridge Crew Chief Recently promoted to Squad Leader Train new enlisted soldiers Ensure 100% safety Supervised more than 45 lower level soldier Certified as an Equal Opportunity Leader.
Bachelor of Science: Business Administration5 2011University of Wisconsin-River Falls (AACSB Accredited)-
Minor in Spanish
Coursework in Business Law, Computer Applications and Marketing
accounting, accounts payable, Analytical skills, Basic, billing, C, Credit, CRM, customer service, Data Entry, Dependable, Fluent in English, English, forms, Great Plains, international sales, inventory, invoicing, leadership skills, Letters, meetings, Access, mail, Microsoft Office Suite, personnel, problem solving skills, processes, proposals, speaking, Express, Quick, receiving, safety, sales manager, scheduling, SED, Shipping, Spanish, Strategic, Team player, Translating, Transportation, website
VOLUNTEER WORK AND ACTIVITIES Treasurer of the Society of Human Resource Management organization (SHRM), 2011 Fundraising Representative of Business Association, January 2010-2011 Crowd control at the Homecoming Football game Directed runners traffic for the two mile and ten thousand meter run during the River Falls Days race Assisted the professional workers at the ticket stands for Football games at UWRF Coordinated volunteers in stadium and collected tickets for the Baseball season Track and Field, 2009-22011