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Logistics Operations Coordinator Resume Example

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LOGISTICS OPERATIONS COORDINATOR
Professional Summary
Versatile Transportation and Logistics Analyst experienced in both transportation and warehousing logistics. Some knowledge of customs regulations and tariff schedules. Seeking a position in logistics management offering challenging growth opportunities in a fast-paced professional environment.
Skills
  • Ocean exports
  • Excellent time management
  • Contract carrier procurement
  • Process improvement
  • Deadline-driven
  • Proactive
Work History
Logistics Operations Coordinator 01/2013 to Current
 Aeration Industries International – Chaska, MN
  • Implemented new customer service processes through CRM 
  • Implemented a new freight quoting process from CRM for sales manager to include in proposals and quotes
  • Maintained item level classification of HTS codes, Schedule B codes Primary liaison with customs broker(s) for day-to-day activity as well as issue resolution  
  • Determined the most cost-effective procedures and routes for shipments.
  • Minimized damage and repair costs through careful management and preventative maintenance.
  • Managed shipment schedules to maximize productivity and cut costs.
  • Assigned shipments to carriers in the centralized database.
  • Communicated with dispatchers, warehouses and customers regarding outgoing orders.Prioritized order security, accuracy and on-time pickup and delivery.
  • Oversaw return and exchange processes from customer to supplier.
  • Reviewed all Letters of Credits for discrepancies and asked for amendments if needed 
  • Wrote out and sent Letter of Credit instructions to international customers 
  • Managed and executed all domestic and international sales, and shipments 
  • Responsible for Customs documents including packing slips, certificates of origin, invoices, AES and SLI/SED forms
  • Arranged pickups and shipments for completed projects and small orders with customers and freight forwarders
  • Ensured accuracy of orders, freight container contents, destination and invoicing, as well as all air, ocean and ground shipment destinations and arrival times with carriers and freight forwarders 
  • Supported Aquaculture manager by creating quotes and proposals and executing the sale 
  • Coordinated start-ups and field service scheduling 
  • Assisted accounting department with invoicing shipped orders 
  • Created reports of goodwill and warranty orders entered throughout the year by region.
Bilingual AP/Call Center 08/2011 to 01/2013
 C.H. Robinson – Eden Prairie, MN
  • Translated documents, letters and calls from non-English speaking carriers to different departments.
  • Resolved accounts payable issues with carrier loads and train carriers on how to use the website and automated system.
  • In charge of mailing carrier pin numbers once printed so that carriers could get paid by T-CHEKs.
  • Reviewed invoices and send to billing department for payments.
Desk Assistant 08/2009 to 10/2010
 University Center – River Falls, WI
  • Responded to incoming questions and directed people by taking them to where they asked.
  • Participated in biweekly meetings to discuss and come up with ways to be more accessible to our customers.
  • Worked on projects for professional staff within deadline.
  • Sorted mail for professional staff members.
Unit Supply Specialist 03/2006 to Current
 United States Army Reserves
  • Maintained records for every soldier in the unit Successfully accounted for and maintained all inventory Shipping and receiving of personnel equipment 12C Bridge Crew Chief Recently promoted to Squad Leader Train new enlisted soldiers Ensure 100% safety Supervised more than 45 lower level soldier Certified as an Equal Opportunity Leader.
Education
Bachelor of Science: Business Administration 5 2011 University of Wisconsin-River Falls (AACSB Accredited) - River Falls, WI
    Business Administration-Management
  • Minor in Spanish
  • Coursework in Business Law, Computer Applications and Marketing
Skills
accounting, accounts payable, Analytical skills, Basic, billing, C, Credit, CRM, customer service, Data Entry, Dependable, Fluent in English, English, forms, Great Plains, international sales, inventory, invoicing, leadership skills, Letters, meetings, Access, mail, Microsoft Office Suite, personnel, problem solving skills, processes, proposals, speaking, Express, Quick, receiving, safety, sales manager, scheduling, SED, Shipping, Spanish, Strategic, Team player, Translating, Transportation, website
Additional Information
  • VOLUNTEER WORK AND ACTIVITIES Treasurer of the Society of Human Resource Management organization (SHRM), 2011 Fundraising Representative of Business Association, January 2010-2011 Crowd control at the Homecoming Football game Directed runners traffic for the two mile and ten thousand meter run during the River Falls Days race Assisted the professional workers at the ticket stands for Football games at UWRF Coordinated volunteers in stadium and collected tickets for the Baseball season Track and Field, 2009-22011 
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Resume Overview

Companies Worked For:

  • Aeration Industries International
  • C.H. Robinson
  • University Center
  • United States Army Reserves

School Attended

  • University of Wisconsin-River Falls (AACSB Accredited)

Job Titles Held:

  • Logistics Operations Coordinator
  • Bilingual AP/Call Center
  • Desk Assistant
  • Unit Supply Specialist

Degrees

  • Bachelor of Science : Business Administration 5 2011

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