Loan Documentation Specialist Resume Example Wells Fargo Small Business Administration Lending

LOAN DOCUMENTATION SPECIALIST

Summary

Loan Documentation Specialist with over 10 years of experience in the financial industry, specializing in commercial, conventional and working capital loans.

Highlights

Window Office, Power Point, Excel, Emerald Systems, Visa Exchange and data entry.

Accomplishments

Multiple awards for performance

Trained new hires on internal systems

Experience

Loan Documentation Specialist11/2010 to 02/2014
Wells Fargo Small Business Administration LendingCharlotte, NC

Responsible for reviewing loan documents, closing and disbursing 7(a) and 504 SBA Commercial and Small Business loans secured by real estate and business collateral. Reviewed financials (which included cash flow, account receivable and P&L) from the loaner for completion before sending to underwriters. Created a profile for each loan in process which included, but not limited to: purpose for the loan, collateral being used and guarantors for the loan.Recognized as one of the top performing SBA Lending processors by upper management. Prepared complex loan packages to ensure compliance with SBA and company policies and procedures, Requested third party vendor reports (such as environmental appraisals) to support loan eligibility for collateral.Ordered credit verifications and performed subsequent follow-ups prior to loan completion.Provided guidance and training to team members. Acted as liaison between Lender and legal counsel.Evaluated credit history and assessed credit risk per lender guidelines.Reviewed documents for regulatory compliance approval.

Loan Documentation Specialist01/2006 to 10/2010
Wells Fargo Home MortgageCharlotte, NC

Processed conventional and specialty loan portfolios (Freddie Mac, Fannie Mae and FHA).Reviewed completed loan packages against system data.Prepared formal reports for review. Assisted with re-negotiations of loans based on lending guidelines.Communicated with title, appraiser and attorney offices for completion of loan process.Processed loan files validating accuracy of documents received.Ordered required credit reports, appraisals & title polices to complete loan files.Reviewed loan-to-value ratio, credit reports and loan applications to ensure loans met standards for sale into secondary market. Satisfied loan conditions while carrying a pipeline of 100 loans on a monthly basis.Created closing packages and scheduled closing.

OS Processor Specialist Loss Management/Fraud01/2005 to 10/2006
Wachovia BankCharlotte, NC

Researched check card transactions for fraudulent activity.Complied in a timely manner with Reg E, Visa and Internal indicators.Resolved customer transactions and disputes according to Visa regulations.Maintained a high degree of knowledge of ATM and Check card procedures.Monitored and cleared suspense accounts with in the specified time frame.

Online Access Representative01/2004 to 10/2005
Wachovia BankCharlotte, NC

Assisted customer with trouble shooting on-line inquires and Personal Financial software.Conducted initial set-ups for on-line banking and bill pay services.Contacted merchants to verify account information in order to process bill payments.Educated new and existing customers on Wachovia on-line services and new products. Assisted internal representatives to resolve issues with account information and discrepancies. Provided customers with knowledge of web browser applications and operating systems. Mentored new hire employees.

Customer Care Representative01/2004 to 11/2004
Lending TreeCharlotte, NC

Originated loan files, both Lending Tree and Affinity Partners, assisted customers via the phone or Internet in completing and converting qualification forms to application.Conducted proactive customer contacts (via e-mail and phone) to obtain feedback regarding our service and the service provided by our participating lenders. Forwarded feedback to Customer Care Manager/Director and Lender Relations personnel as needed. Made recommendations to Customer Care Managers, Communicated with Technology Group to identify system problems and determine solutions. Facilitated increased loan closings through contact with customers and Lender Relations Groups. Responsible for selling loan products and converting requests to float/lock interest rates.

Loss Mitigation01/2001 to 05/2004
Wells Fargo Home MortgageCharlotte, NC

Handled loan processing for FHA, Fannie Mae and Sub Prime loans.Assisted Homeowners with retention of home by establishing repayment plans. Handled inbound calls and offered solutions to avoid bankruptcy and/ or foreclosure. Resolved payment discrepancies and assisted with account receivable processes. Modified loan terms for FHA and HUD loans. Compiled statistical data entry. Balanced general ledger accounts.

Education

Bachelor of Science: Business Administration2012Pfeiffer UniversityCharlotte, NC

Concentration Finance

Associate of Arts: Business Administration2006Strayer UniversityCharlotte, NC

Concentration Finance

Certification: Credit EvaluationPiedmont Community CollegeCharlotte, NC

Certification: D/E UnderwritingCentral Piedmont Community CollegeCharlotte, NC

Skills

ATM processes, attorney, banking, Business Administration, cash flow, closing, credit, credit risk, Customer Care, data entry, e-mail, Finance, financials, Financial forms, frame, general ledger, legal, Mac, Director, market, Excel, Exchange, Windows Office, Power Point, negotiations, operating systems, personnel, policies, Prime processes, real estate, selling, trouble shooting

Resume Overview

Companies Worked For:

Wells Fargo Small Business Administration Lending
Wells Fargo Home Mortgage
Wachovia Bank
Lending Tree

School Attended

Pfeiffer University
Strayer University
Piedmont Community College
Central Piedmont Community College

Job Titles Held:

Loan Documentation Specialist
OS Processor Specialist Loss Management/Fraud
Online Access Representative
Customer Care Representative
Loss Mitigation

Degrees

Bachelor of Science : Business Administration 2012
Associate of Arts : Business Administration 2006
Certification : Credit Evaluation
Certification : D/E Underwriting

Loan Documentation Specialist Resume Example

Resume Score: 90%

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