Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in medical, culinary, and hotel industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
Work History
04/2016 to 12/2019
Linecook/Cashier Specialist Crownhills Enterprises Inc – Wernersville, PA,
- Reviewed and resolved differences between accounting information and cash drawer.
- Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Assisted cashier team with resolving problems and maintaining efficiency.
- Counted cash in register drawer at beginning and end of shift.
- Checked prices for customers and processed items sold by scanning barcodes.
- Answered questions about store policies and concerns to support positive customer experiences.
- Quickly and accurately counted drawers at start and end of each shift.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Handled portion control activities according to specified instructions provided by chef.
03/2014 to 03/2016
Medication Technician Atria Senior Living Group, Inc. – Fort Collins, CO,
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Turned and repositioned patients to prevent bedsores.
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
- Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Maintained accuracy, completeness and security for medical records and health information.
02/2014 to 01/2016
Private Duty Caregiver Dover Corporation – Madison, WI,
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Administered medication as directed by physician.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
01/2012 to 03/2014
Supervisor Barrier Island Resort – City, STATE,
- Slid beds, sofas aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed waste paper and other trash from premises to designated area.
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
- Completed laundry services with special attention to care instructions, including hand-washing and drycleaning.
- Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Managed laundry, including sorting, washing, drying and ironing.
- Supervised employees, including scheduling, training, and performance monitoring.
Education
Expected in 06/1978
High School Diploma:
Eastern High School - Baltimore, MD,
Eastern High School - Baltimore, MD,
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Resume Overview
School Attended
- Eastern High School
Job Titles Held:
- Linecook/Cashier Specialist
- Medication Technician
- Private Duty Caregiver
- Supervisor
Degrees
- High School Diploma
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