LiveCareer-Resume

Library Page resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview

Motivated Customer Service Associate with 5+ year service experience. Independent worker with high energy and great communication skills. Reliable and driven, with strong time management and prioritization abilities.

Core Strengths
MS Word/Excel/Outlook. Very punctual -Excellent computer/typing skills -Excellent verbal/written skills -Superior interpersonal skills -Results-oriented and highly motivated Ability to multi-task and work under pressure -Professional appearance.
  •  Critical thinker, decision- maker, problem solver.
  • Adaptability.
  • Excellent Personal Communication skills.

 

Educational Background
Miami Dade College Miami, FL Expected in High School Diploma : Criminal Justice - GPA : Criminal Justice
Florida A&M University Tallahassee, FL Expected in 2012 High School Diploma : Criminal Justice - GPA :
Miami Northwestern Senior High Miami, fl Expected in 2010 High School Diploma : Grade School - GPA :
Accomplishments
 
Customer Assistance
  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Quality Communication
  • Sales
    • Customer Interface
      • Greeted customers upon entrance and handled all cash and credit transactions.
      • Assisted customers over the phone regarding store operations, product, promotions and orders.
      Consistently generated additional revenue through skilled sales techniques.
Work Experience
City Of Coronado, Ca - Library PAge
Coronado, CA, 2015 - Current
  • Under supervision this position helps shelve and organize library collection materials and otherwise help prepare the library facilities for program use. 
  • Reads shelves, shelf checks overdue items and applies acquired knowledge to help customers locate materials.
  • Projects a positive and pleasant attitude to the public and cooperates and maintains an effective relationship with other staff members as part of a team.
  • Shelves library materials.Locates requested items.
  • Puts books in order on shelvesAssists staff with checking materials for damage and removing them from the shelves.
  • Stamps and pockets new materials for circulation.
  • Stamps date due cards
  • .Adheres to library policies and procedures.
  • Performs any other tasks as requested.
  • Shelves library materials in proper order.
  • Does shelf reading to assure materials are in proper order.
  • Answers directional questionsAssists in other room activities as needed.
  • Under supervision this position helps shelve and organize library collection materials and otherwise help prepare the library facilities for program use. 
University Village Thousand Oaks - Customer Service/Beauty Advisor
Thousand Oaks, CA, 11/2014 - Current

As a beauty advisor, I build relationships with customers to create a loyal client base that depends on you for the latest trends and products. It's a chance to work with innovative new cosmetics, including exclusive lines created only for Walgreens. I participate in monthly meetings to review the newest items coming to the store, as well as hone your selling and customer-building techniques. As a Customer Service Associate, I am the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays.

Handle cash transactions with customers.

Scan goods and collect paymentsIssue receipts, refunds, change or tickets.

Redeem stamps and coupons.

Make sales referrals, cross-sell products and introduce new ones.

Resolve customer complaints, guide them and provide relevant information.

Greet customers when entering or leaving establishments.

Maintain clean and tidy checkout areasKeep reports of transactions.

Bag, box or wrap packages.

Pleasantly deal with customers to ensure satisfaction.

Prevented store losses using awareness, attention to detail and integrity.
Laz Parking - Temporary Paid Intern
San Francisco, CA, 06/2014 - 08/2014
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
  • Answer telephones, direct calls and take messages.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
  • Compute, record, and proofread data and other information, such as records or reports.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail.
Milk Specialties - Youth Intern
Norfolk, NE, 03/2013 - 11/2013
  • Assists my supervisor with inputting data.
  • Answers the telephone to assists customers with their daily requests.
  • Perform related duties as necessary.
  • Processed or maintenance of records or documents using the system E Verify.
  • Respond and provided a variety of information, materials and services within an office and to the general public.
Doral Golf Resorts And Spa - Housekeeper
City, STATE, 2013 - 09/2013
  • Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms.
  • Distribute linen, towels and room supplies using wheeled carts or by hand.
  • Replace dirty linens with clean items.
  • Remove room service items.
  • Organize and restock cart at the end of the shift.
  • Ensure confidentiality and security of guest rooms.
  • Follow all company safety and security procedures.
  • Report any maintenance issues or safety hazards.
  • Observe and report damage of hotel property.
Elite Staffing Services - Event Staff
City, STATE, 06/2012 - 01/2015
  • Provide the primary level of guest assistance in the seating area.
  • Required to have a thorough knowledge of building policies, procedures and event requirements.
  • Provide access control, crowd management and ensure the venue is safe for guests.
  • Provide guests with directions or other venue information.
  • Act upon all comments/complaints in a prompt and friendly manner.
  • Ensure a safe and fun environment for all guests, staff and performers.
AMAJ Corp - Office Manager
City, STATE, 2012 - 02/2014
  • Assisted Director with day to day operation
  • Typed correspondence for director Assisted customers with tax preparation.
  • Assisted tax preparation with daily functions.
  • Assisted with book keeping.
Department Of Juvenile Justice - Clerk of courts
City, STATE, 06/2010 - 08/2010
  • Answer phones and greet clients warmly.
  • Assist in filing duties.
  • Perform basic bookkeeping duties.
  • Compile financial records.
  • Perform stenography and dictation.
  • Reroute calls to appropriate people.
  • Answer inquiries about company.
  • Help organize office activities.
  • Prepare coffee or get water for staff.
  • Insert bills in envelopes and mail.
  • Hang up company policies around the office.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
  • Retrieve files for personnel.
  • Take and deliver messages.
  • Perform data entry.
  • Restock supply closet with printing paper, ink, pens, paper clips, staplers, files and folders, and correction fluid.
Languages
Bilingual Spanish/English
Skills
  • Cash handling
  • Able to lift 50 pounds
  • Shipping and receiving
  • Professional and friendly
  • Careful and active listener
  • Multi-tasking
  • Strong public speaker


By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Miami Dade College
  • Florida A&M University
  • Miami Northwestern Senior High

Job Titles Held:

  • Library PAge
  • Customer Service/Beauty Advisor
  • Temporary Paid Intern
  • Youth Intern
  • Housekeeper
  • Event Staff
  • Office Manager
  • Clerk of courts

Degrees

  • High School Diploma
  • High School Diploma
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: