Librarian Aide And Receptionist resume example

• Managed customer complaints and rectified issues to complete satisfaction.
• Completed end-of-day reporting and balanced registers to maintain financial accuracy.
• Provided assistance with purchases, locating items, and signing up for rewards programs.
• Helped customers find specific products, answering questions, and offering advice.
• Processed returned items in accordance with store policy.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Worked closely with front-end staff to assist customers.
• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Inspected items for damage and reported issues to the supervisor to return unsalable merchandise and obtain replacements for customers.
• Properly verified customer identification for alcohol or tobacco purchases.
• Processed customer payments quickly and returned exact change and receipts.
• Troubleshot and resolved issues with cash registers, card scanners, and printers.
• Welcomed customers, offering assistance to help find necessary store items.
• Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Learned roles of other departments to provide coverage and keep store operational.
• Resolved issues regarding customer complaints and escalated worsening concerns to Security or the closest Department Lead near the facility for remediation.
• Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
• Received, checked-in, and stocked merchandise throughout the store, helped maintain store inventory levels, and assisted with orderliness and cleanliness of the sales floor and stock room.
• Reviewed orders for specialty codes to determine item locations in the warehouse.
• Selected products and items from shelves and pallets for customer orders
• Fulfilling and assisting orders for customers at both in-store and out-store pickup.
• Processed damaged and salvaged products
• Organized carts in the bay after returning from the parking lot.
• Retrieve carts from docking areas in retail parking lots.
• Gathered and corralled shopping carts, ferried carts back to the store, and helped guests carry out and load larger items or large grocery orders.
• Responds to emergency cleaning requests hourly.
• Handled, used, and stored hazardous chemical cleaners correctly to prevent injury or illness.
• Notified managers about needed repairs.
• Sorted and disposed of trash and recycling materials to keep common areas clean and organized.

• Managed and anticipated the clerical needs of company employees, including copying and file management.
• Responded to telephone inquiries from clients, professors, and other departments.
• Kept reception area clean and organized to offer a positive first impression to every visitor.
• Met incoming customers with a professional approach and provided friendly, knowledgeable assistance.
• Maintained office safety by screening visitors, updating logs, and issuing temporary passes.
• Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
• Scheduling appointments for students for testing accommodations and one to one tutoring.
• Verified and distributed classwork to students upon professors' requests.

As an Intern, I have been trained in various aspects of a large organization dealing and offering services to large numbers of people. My duties and training included but were not limited to childcare, campus care, and hospitality. General office skills included data entry, customer service call retrieval, inventory, and packaging responsibilities.