leasing and marketing manager resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

A very dedicated Leasing and Marketing Manager adept at overseeing a Leasing and Marketing team of ten members. Successful at multitasking every day to handle everything from facility repairs and capital property improvements to leasing units and property tours, all while demonstrating collaborative leadership. Resourceful problem solver with strong computer skills. Committed to keeping occupancy high by always working on turning prospects into residents and continuing resident retention. Exceptional record of maintaining profitability through positive resident relations and cost controls. With a successful background in managing over 500+ single family homes throughout the Columbus, Ohio area along with 1100+ apartments near The Ohio State University campus.

  • Sales and Marketing
  • Operations Management
  • Sale and Rental Recordkeeping
  • Multitasking and Prioritization
  • Staff Coordination and Training
  • Team Building
  • Critical Thinking and Decision Making
  • Customer Service
  • Financial Reporting
  • Maintenance Oversight
Work History
Leasing and Marketing Manager, 07/2021 - Current
Education Realty Trust Inc. Lakewood, CA,
  • Leads a very successful leasing team, whom set a company wide record of achieving 65 leases signed in two days.
  • Displays high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts
  • Oversaw and enhanced work of Leasing and Marketing team members to promote optimal efficiency and obtain necessary results
  • Establishes rapport with future residents and all visitors
  • Meets potential renters and provides guided tour, showing units and amenities
  • Consistently practice and implement effective leasing and closing techniques
  • Assists and completes lease applications and verifications. Notifies prospects of results using property standards and regulations
  • Performs background checks, credit checks and other responsibilities to see if prospective renters are qualified. Uses knowledge of federal regulations and company policy to ensure practices follow sound compliance guidelines.
  • Inspects models and market ready vacancies daily and prior to move in
  • Manages and schedules leasing and marketing staff
  • Trains incoming and existing staff on leasing and marketing policies, procedures, and techniques
  • Prepares move-in packages and conduct new resident orientations including walk-through of unit and community
  • Collects first rent payments, security deposits and application fees
  • Initiates and participate in outreach activities
  • Plans and coordinate weekly giveaways and events for future and current residents
  • Maintains and updates leasing portal and webpage related to advertising and availability
  • Conducts market surveys on comparable communities and maintain awareness of local market conditions and trends
  • Participates in resident retention and renewal programs
  • Adheres to all Fair Housing Laws
Property Manager, 05/2020 - 07/2021
Main Line Health, Inc. Glen Mills, PA,
  • Hands-on management of operations and maintenance to preserve and increase value of residential properties for 500+ single family homes
  • Developed and executed plan to achieve and maintain 98% or better rate of occupancy
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
  • Negotiated, prepared and monitored all legal documents relating to tenant occupancy
  • Scheduled and supervised inspections and maintenance programs
  • Evaluated, approved and monitored all vendor contracts
  • Reviewed and reconciled accounts payable and receivable
  • Developed and administered complete and accurate annual budgets
  • Presented monthly management reports including updates on administrative items, financial situation and condition of all properties
  • Responded to, investigated and resolved all tenant concerns to achieve the highest level of customer service
  • Followed up on delinquent tenants and coordinated collection procedures
  • Monitored and ensured compliance with all rules of low income housing
Leasing Consultant, 10/2018 - 05/2020
Bridge Property Management Ontario, CA,
  • Marketed property to prospective clients and consistently exceeded target closing rates, Top Leaser of the Month for a total of 15 times.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
  • Ensured happiness and comfort of current residents
  • Promoted unoccupied properties through various media and advertising techniques
  • Verified tenant incomes and other information to approve applicants
  • Negotiated leasing terms and completed lease agreements
  • Ensured proper maintenance and inspect properties periodically
: Communications, Expected in 05/2017
The Ohio State University - Columbus, Ohio,
Status -
High School Diploma: , Expected in 05/2013
Bishop Hartley High School - Columbus, Ohio,
Status -

Fair Housing Certification - Homestead Companies - July 2021

Low Income Housing Tax Credit Certification - Community Properties of Ohio - February 2021


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Resume Overview

School Attended

  • The Ohio State University
  • Bishop Hartley High School

Job Titles Held:

  • Leasing and Marketing Manager
  • Property Manager
  • Leasing Consultant


  • High School Diploma

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