learning trainer resume example

· Researched new and conducted new training options to drive performance and promote cost-reduction.

· Evaluated training program outcomes and worked with management to design and implement improvements.

· Evaluated operations to identify training needs and foster effective implementation and communication.

· Developed and defined training policies in alignment with business needs.

· Conducted employee training sessions for process-specific tasks.

· Designed and implemented handbooks, training modules and video tutorials to reinforce training concepts.

· Analyzed data from surveys and performance reports to determine departmental training needs.

· Explained goals and expectations required of trainees.

· Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.

· Managed various training courses by developing curricula, instructions, documents and written tests.

· Scheduled training sessions based on availability of classrooms, equipment and instructors.

· Designed and directed orientation and training programs to meet client needs.

· Administered course content, schedules and attendance utilizing learning management system (LMS).

• Monitor WFS updates regarding expected New Hires • Supervise New Hire Orientation, providing training materials and guidance to Learning Ambassadors

• Dispatch Ambassadors to coordinate retrains, coaching opportunities and training refreshers

• Engage in STUs with AAs with multitudes of Water spider, Scanning, and Containerization fails • Deep dive, identify barriers and respond to alerts on ATLAS, Trans-logistics and ATS systems

• Maintain Safety and Standard of Work policies through Training Compliance, TDR and PIT investigations and Safety Blitzes

• Develop and test new ideas to resolve Safety and Standard of Work issues

• Revoke permissions and modules for repeat offenders, Category 1 and 2 violations and AAs transitioning to new roles

• Maximize knowledge and competency in all areas via Training Rotation

• Provide Assistance to and basis of communication for L1 associates, Process Assistants, Support Teams and OPS regarding training requests, expected new hires, repeat offender adapts

• Establish trust with and understand the needs of L1 associates, Support Teams and Area and Operations Managers

• Train newly hired PAs, WHSs, AMs and Oms in Sortation, TDR, PIT and Problem Solve processes

• Audit TDR, PIT, NHO and Cross-Training physical and digital files to confirm Safety and Standard of Work compliances

• Anticipate and overcome potential barriers preventing success in training efficiency and associate performance

• Perform any and all L1 assignments in the event of understaffing or similarly pressing circumstances; intervene as PA substitute when needed

• Assist Safety, HR, and OPS with respective yard audits and emergency evacuations

• Optimize frugality of site via Lapse reports

• Attend weekly conference calls with Regional Trainers in place of Learning Area Manager as needed to discuss trends in barriers and opportunities

• Issue daily and weekly reports concerning newly trained Ambassadors, anticipated New Hires, training violations, process path changes, and training opportunities

• Complete request tickets for IT assistance