LiveCareer-Resume

learning trainer resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a self-directed individual who works well in a group or by myself. I'm skilled in spreadsheets, PowerPoint, and word processers. As someone who has worked as a trainer I understand the importance of listening and following directions of others, and am willing to step into roles as needed. I have 7 years of Customer sales and dealing with people and using technology in my environment.

Productive Learning Trainer with extensive experience working with operations managers, area managers and production assistants. Committed to developing thorough training sessions based on site needs. Innovator accurately develops and tracks training program productivity and employee progress.

Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team.

Skills
  • Performance Improvement
  • Instructional Design
  • Trends Research
  • Strategic Planning
  • Data Organization
  • Data Entry
  • Materials Preparation
  • Employee Relations
  • Class Scheduling
  • Individualized Instruction
  • Attention to Detail
  • Team Exercises
  • Simulation Leadership
  • Relationship Building
  • Employee Performance Reviews
  • Pit Training
  • Course Materials Development
  • Quality Assurance
  • Curriculum Design
  • Database Management
  • Innovative Training Approaches
  • Skill Building
  • Assignment Delegation
  • Participant Recruitment and Placement
  • Verbal and Written Communication
  • Job Skill Building
  • Project Implementation
  • Work Coordination
  • Classroom Experience
  • Group Discussion Facilitation
  • Group Instruction
  • Coaching and Development
  • Orientation Procedures
  • Decision-Making
  • Program Performance Assessment
  • Documentation and Recordkeeping
  • Leadership Development
  • Team-Building Activities
  • Critical Thinking
  • Motivational Speaking
  • Compliance Training
  • Role Playing
  • Clear Communication
  • Public Speaking
  • Course Optimization
  • Program Monitoring and Tracking
  • Training Material Development
  • Orientation and Onboarding
Education and Training
Southwestern Baptist Theological Seminary Fort Worth, TX Expected in 07/2014 Master of Arts : Christian Education - GPA :
The Baptist College of Florida Graceville, FL Expected in 07/2010 Bachelor of Arts : Christian Counseling - GPA :
Orange Park High School Orange Park, FL Expected in 05/1999 High School Diploma : - GPA :
Experience
Amazon.Com, Inc. - Learning Trainer
Elmsford, NY, 01/2018 - Current
  • Developed and defined training policies in alignment with business needs.
  • Conducted employee training sessions for process-specific tasks.
  • Researched new and emerging training options to drive performance and promote cost-reduction.
  • Analyzed data from surveys and performance reports to determine departmental training needs.
  • Evaluated operations to identify training needs and foster effective implementation and communication.
  • Presented training information via role playing, simulations and team exercises.
  • Illustrated continuous improvement and organizational effectiveness through training program outcomes.
  • Oversaw program execution and development of programs and support materials.
  • Evaluated training program outcomes and worked with management to design and implement improvements.
  • Maintained strong knowledge of [Area of expertise] by participating in workshops, conferences and online education classes.
  • Explained goals and expectations required of trainees.
  • Scheduled classes based on availability of classrooms, equipment or instructors.
  • Selected and assigned instructors to conduct training.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
  • Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
  • Created and offered additional materials to enhance training.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Devised programs to develop executive potential among employees in lower-level positions.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Evaluated outlines, texts and handouts prepared by other instructors.
Rain For Rent - Sales Associate
Woodland, CA, 05/2016 - 11/2017
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Adhered to company initiatives and achieved established goals.
  • Increased purchase amounts by cross-selling with similar products.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
Pilgrim Rest Baptist Church - Children's Ministry Assistant
City, STATE, 03/2014 - 03/2015
  • Interacted with parents and guardians of children participating in services, classes and events to build strong relationships and expand church membership.
  • Attended meetings to discuss program direction, finances and other information.
  • Assigned responsibilities and tasks to volunteers and staff members.
  • Carried out administrative responsibilities for children's ministry.
  • Recruited, coached and supported program volunteers.
  • Planned and directed children's church services to share stories with moral and biblical messages.
  • Coordinated with pastor to define and advance children's ministry vision and align with overall church vision.
  • Devised strategies to drive program growth, encouraging children to build and strengthen relationships with Jesus.
  • Developed and led evening programming.
  • Gathered classroom supplies and materials.
  • Monitored program leaders for adherence to rules, policies and mission.
  • Created handouts and forms such as permission slips for parents.
  • Oversaw annual vacation bible school activities by reviewing teaching documents, organizing volunteers, shadowing adults and volunteers.
  • Scheduled rooms or other spaces for special events such as Royal Ambassador and Girls in Action Programs.
  • Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
  • Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
  • Developed lesson plans in accordance with curricula and core church beliefs.
  • Led worship services to share faith with congregants and community.
  • Coordinated and organized special holiday and spiritual events to boost community interest.
  • Supported people going through difficult times by offering counseling, supplies and housing.
  • Visited with housebound individuals to offer physical assistance, social interaction and emotional support.
  • Presented and prepared weekly sermons and bible lessons for congregation.
Seaside Engineering And Surveying - File Organizer
City, STATE, 02/2013 - 03/2014
  • Scanned and filed forms, reports, correspondence and receipts.
  • Reviewed files to check for complete and accurate information.
  • Retrieved requested files and delivered to appropriate personnel.
  • Pulled files for staff, management and third-party requests.
  • Updated daily logs for tracking file movements.
  • Classified information into chronological, alphabetical or numerical order.
  • Placed materials into storage receptacles according to classification and identification information.
  • Input data into computer systems to support document and information retrieval.
  • Modified or improved filing systems or implemented new filing systems.
  • Sorted or classified information according to content, purpose or user criteria.
  • Maintained records of materials using logbooks or computers and generated computerized reports.
  • Implemented new filing system and created updated forms.
  • Answered questions about records or files.
  • Consolidated outdated files to inactive storage, following guidelines and legal requirements.

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Resume Overview

School Attended

  • Southwestern Baptist Theological Seminary
  • The Baptist College of Florida
  • Orange Park High School

Job Titles Held:

  • Learning Trainer
  • Sales Associate
  • Children's Ministry Assistant
  • File Organizer

Degrees

  • Master of Arts
  • Bachelor of Arts
  • High School Diploma

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