I am an experienced Brand Engagement Specialist with over 10 years of experience in Social Media and Customer Service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
I have also been given the opportunity to become a well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with a charismatic style and insightful approach. Pursuing new professional opportunities with room for advancement.
Personable customer service professional offering over 6 years of experience resolving account and service concerns for L.L.Bean domestic and international customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
With all the skills needed to perform my job, I have been trained to use various systems. Learning quickly and becoming proficient in using different systems leads to my ability to be a highly effective as a Training Specialist and Brand Engagement Specialist.
I love being outdoors hiking with my dogs, trail riding, kayaking, and fishing. I love cooking and took classes in San Francisco then lived and worked in the Bay Area at local restaurants. I caught the traveling bug when I was 16 and have had my gypsy heart set on seeing and experiencing new and different places.
I am currently living in Maine but have every intention of moving west in the early spring. I am in a transition period in my life and am looking for professional and personal change.
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