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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Experienced in Learning and Organizational Development with curriculum development and LMS integration and management experience. Knowledge and experience of adult pedagogical methodologies and varying techniques of instruction.

Seasoned professional talented at facilitating and improving new hire training orientation programs to increase job skills, team morale and staff retention.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting.

Goal-driven training professional highly effective at working with all levels of leadership to develop interesting and successful training programs. First-rate problem-solving, program management and team-building abilities.

Skills
  • Adult pedagogical methods
  • Corporate training
  • Curriculum creation and design
  • Training programs & Materials
  • ELearning tools and strategies
  • Leadership training
  • Teaching and learning assessments
  • Team building and relationship development
  • Interactive learning
  • Group and individual instruction
  • Classroom management
  • Training program improvement
  • Team Building
  • Lean principles knowledge
  • Understands various learning styles
  • Hands-on learning
Education and Training
Bethel University St. Paul, Minnesota, Expected in 05/2007 Master of Arts : Communications - GPA :
University of St. Thomas St. Paul, Minnesota, Expected in 05/1996 Bachelor of Arts : Speech Communication - GPA :
Experience
Sands Of Kahana - Learning and Performance Specialist
Lahaina, HI, 06/2016 - Current
  • Design and develop learning interventions to meet specific customer requests.
  • Create and Develop elearning curriculum.
  • Support internal customer groups by identifying performance problem root cause.
  • Complete frequent assessments of training materials, structure and success rates in order to enhance program.
  • Implement initiatives resulting in improved business performance, increased workforce capability and increased employee engagement.
  • Spearheaded development of training strategies for first time leaders
  • Onboard and train 600+ annual new hires of varying cultures, ethnicities and backgrounds.
  • Conduct multiple 10-week training sessions to new leaders in Organization Developed systems and processes within business units to reduce overall turnover by 8%.
  • Implemented hands-on training and interactive learning to increase product knowledge.
  • Knowledge of and practice adult learning principles in all curriculum, workshops, trainings, e-learnings, etc.
  • Developed and maintained training materials for new hires.
  • Reduced process gaps by effectively training new hires on best practices and protocols.
  • Created successful leadership courses based on evaluation of organizational needs.
  • Created training schedules to meet hiring demands
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Trained team leads and frontline leaders in Lean manufacturing initiatives.
  • Offered subject matter expertise on curriculum design, selection and development.
  • Worked closely with team members and partners to deliver project requirements, develop solutions and meet deadlines.
  • Worked with inspectors to conduct full facility checks.
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Learned [Task] and [Task] to support office needs.
Marquette University - Technical Training Developer
Milwaukee, WI, 12/2012 - 04/2016
  • Negotiated and vetted potential vendors for new LMS.
  • Managed the Learning Management System (LMS) along with provided training and development services.
  • Improved LMS operations by collaborating with IT, legal, HR and other project team members.
  • Administered training needs analysis; designing and managing training programs; delivering training courses; facilitate large and small groups;
  • Provided leadership and guidance to team members and new employees.
  • Executed LMS related training via instructor-led webinars and/or classroom sessions as required to both internal and external audiences, at any level.
  • Planed and implemented communications to appropriate audiences regarding all LMS related events, transitions/updates, training opportunities, etc.
  • Responsible for planning, managing and implementing product training.
  • Partnered with SME's to design and develop training materials.
  • Consulted users to determine areas in need of improvement.
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
Brown College - Adjunct Professor
City, STATE, 12/2008 - 12/2014
  • Teach Adult courses to a variety of cultures, ages and experience levels as part of the General Education curriculum.
  • Courses include but not limited to, Communications, College Success, Intercultural and Gender Communication Theory, Career Development & Speech Communications.
  • Knowledge and experience developing multi-media components for e-learning based on adult learner pedagogical methodologies.
  • Deliver course content according to curriculum requirements.
  • Conduct and facilitate course lectures, group activities, tests and essays.
  • Developed and adjusted course syllabus according to curriculum and university guidelines.
  • Implemented different teaching styles to meet needs of diverse student population.
  • Delivered course lectures using modern technology to enhance student comprehension.
  • Prepared, administered and graded exams and assignments to evaluate student progress.
  • Coordinated development of effective education programs through successful collaboration with colleagues and administrators.
  • Fostered classroom environment conducive to learning and building character.
  • Created lesson plans and developed instructional materials covering all required topics and learning objectives.

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Resume Overview

School Attended

  • Bethel University
  • University of St. Thomas

Job Titles Held:

  • Learning and Performance Specialist
  • Technical Training Developer
  • Adjunct Professor

Degrees

  • Master of Arts
  • Bachelor of Arts

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