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learning and development trainerseasonal resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Knowledgeable training leader with proven skills in program and team management. Successful at evaluating training needs and program operations to make effective decisions. Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach.

Excellent communicator, multitasker and problem-solving abilities. Organized and motivated employee eager to apply time management and organizational skills in various environments. Responsible and motivated, ability to handle challenging work, and excellent time management skills. Comfortable working within large-scale collaborations or on individually-developed assets. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Ambitious, career-focused, anxious to launch career while achieving company goals. Outgoing and friendly with strong drive to succeed. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Verbal and Written Communication
  • Relationship Building
  • On-the-Job Training
  • Customer Service
  • Instructor Training
  • Detail-Oriented
  • Decision Making
  • Classroom Training
  • New Hire Training
  • Task Prioritization
  • Group Trainings
  • Complex Problem Solving
  • Public Speaking
  • Daily Schedule Creation
  • Productivity Improvement
  • Data Entry
  • Workflow Process Improvement
  • Reporting and Documentation
  • Individual Trainings
Experience
Learning and Development Trainer(Seasonal), 06/2022 to Current
Zion Elementary School District 6Zion, IL,
  • Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Presented training information via role playing, simulations and team exercises.
  • Led training classes and recorded instruction for later use.
Outbound Problem Solver, 08/2020 to 07/2022
Amazon Fulfillment Center OKC1City, STATE,
  • Defined and determined cause of problem to identify, prioritize and select alternatives.
  • Made decisions and resolved issues using critical thinking and analytical skills.
  • Applied systematic processes to find easier routes to solution.
  • Reduced conflict and divisive behaviors to reach productive solutions.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Engaged in problem-solving dialogue to assess for additional resources available.
  • Leveraged combination of skills to identify issues and determine underlying causes.
  • Conducted immediate and longer-term follow-ups to ascertain effectiveness of problem-solving activities.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Generated various solutions to choose and put best plan into action.
  • Mentored junior team members and managed employee relationships.
  • Selected best and most efficient methods to complete on-time deliverables.
Paraprofessional, 08/2012 to 10/2020
Choctaw Nicoma Park Public SchoolsCity, STATE,
  • Communicated confidential details about student behavior and performance with parents and authorized parties.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Assisted in preparing lesson materials and bulletin board displays.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Graded assignments and tests and documented results into filing systems.
  • Offered students personalized educational, behavioral and emotional support.
  • Taught daily life skills and behaviors to students to build practical knowledge.
  • Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
  • Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
  • Backed up lessons with personal support, small group instruction and hands-on activities.
  • Attended in-services, workshops and seminars.
  • Planned and supervised games and other recreational activities for students.
  • Supported students throughout academic instruction and assignments.
  • Supplied one-on-one attention to each student during group activities.
  • Prepared instructional materials for specific classroom activities tailored to support student needs.
  • Organized student performance and enrichment activities to facilitate learning.
  • Instructed students on usage and care of equipment to prevent injuries.
  • Assisted children at stations during small-group learning periods.
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Applied positive reinforcement to redirect negative behaviors.
Amazon Associate, 12/2019 to 08/2019
Amazon Fulfillment Center OKC1City, STATE,
  • Maintained positive working relationship with fellow staff and management.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
Education and Training
High School Diploma: , Expected in 05/1999 to Choctaw High School - Choctaw, OK
GPA:

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Resume Overview

School Attended

  • Choctaw High School

Job Titles Held:

  • Learning and Development Trainer(Seasonal)
  • Outbound Problem Solver
  • Paraprofessional
  • Amazon Associate

Degrees

  • High School Diploma

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