LiveCareer-Resume

learning and development consultant resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Personable Technical Recruiter looking to tackle new responsibilities and build upon skills. Adept at thoroughly analyzing job descriptions and writing and posting job ads on various platforms. In-depth knowledge of the hiring and recruiting process, including salary negotiations, reference checking and interviewing.

Skills
  • Recruitment
  • New hire orientation
  • Training planning
  • Learning assessment
  • Material preparation
  • Training methods
  • New employee training
  • Human Resources
  • Motivational speaking
  • Classroom experience
  • Orientation procedures
  • Presentation skills
  • IT recruitment trends
Experience
Assistant Manager- IT Recruitment, 01/2022 to Current
Col Care, ,
  • Collaborated with internal and external clients to understand hiring needs and goals.
  • Maintained database of established ongoing outreach efforts for qualified IT candidates to provide proactive approach to recruiting needs.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Met with candidates in person, by telephone or through video conference to assess qualifications and conduct interviews.
  • Created job ads and wrote job descriptions.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Established new and maintained existing client relationships by cultivating open and positive dialogue, delivering high-quality service and following up after sales close.
  • Addressed inquiries from clients and relationship management department team members.
Learning and Development Consultant, Jul2013 to Sep2014
Iconma, L.L.C.Arlington, OR,
  • Developed designs, planned curriculum and implemented training courses.
  • Prepared training materials such as quick reference, facilitator and participant guides.
  • Developed curriculum and training plans for over 20 employees and business leaders based upon research, interviews and information gleaned from workshops.
  • Mentored team members to succeed and advance within department and company.
  • Presented training information via role playing, simulations and team exercises.
  • Conducted evaluations of training courses to uncover areas in need of improvement.
  • Created powerful training course objectives and course content
IT Recruiter, Jun2012 to Dec2012
City Of NewnanNewnan, GA,
  • Collaborated with internal and external clients to understand hiring needs and goals.
  • Used job boards, internet tools and career fairs to source both passive and active candidates.
  • Screened resumes and conducted pre-screen interviews and preliminary technical assessments of candidates.
  • Maintained database of established ongoing outreach efforts for qualified IT candidates to provide proactive approach to recruiting needs.
  • Met with candidates in person, by telephone or through video conference to assess qualifications and conduct interviews.
  • Managed full-cycle recruiting processes for managerial and executive-level vacancies.
  • Cultivated lasting partnerships with local hiring agencies, resulting in increased productivity.
Human Resources Specialist, Jul2011 to May2012
Capitol Federal Savings BankSalina, KS,
  • Assessed and filtered resumes from potential job candidates to identify qualified individuals.
  • Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Posted well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants.
  • Supervised staff and client training to maintain comprehensive organizational knowledge of federal, state and local regulations.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Guided department managers on hiring practices, salary ranges and position request forms.
  • Advocated on behalf of personnel by gathering feedback and urging managers to actively identify and pursue conflict resolutions.
  • Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
  • Conducted background checks, reference checks and employment verification.
  • Completed onboarding and new hire orientation for employees.
  • Planned and conducted new employee onboarding.
  • Scheduled training events and informed participants of details.
  • Conducted employee hiring and exit interviews.
Customer Service Representative, Jun2008 to Jan2009
HSBC Data Processing CenterCity, STATE,
  • Documented conversations with customers to track requests, problems and solutions.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Reviewed account and service histories to identify trends and issues.
  • Worked with supervisor to develop customer service improvement initiatives.
  • Exceeded company productivity standards on consistent basis.
Education and Training
Master of Social Work And Human Resources: Social Work, Human Resources And Organizational Be, Expected in 05/2011 to School of Social Work, Roshni Nilaya - Mangalore,India,
GPA:
  • Recipient of Third Rank in final semester
  • Ranked in Top 3% of class
  • Dissertation: A Research study on the Nutrition provided to children in Anganwadi in rural area
Bachelor of Commerce: Accountancy, Marketing, Law And Taxation, Expected in 05/2008 to St Aloysius Jesuit College - Mangalore, India,
GPA:

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Resume Overview

School Attended

  • School of Social Work, Roshni Nilaya
  • St Aloysius Jesuit College

Job Titles Held:

  • Assistant Manager- IT Recruitment
  • Learning and Development Consultant
  • IT Recruiter
  • Human Resources Specialist
  • Customer Service Representative

Degrees

  • Master of Social Work And Human Resources
  • Bachelor of Commerce

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