Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Organization Development professional that utilizes expertise in coaching, learning, facilitation, assessments, team building, curriculum development, and relationship building to translate strategies into actions that drive business results.
Highlights
Employee development/talent management
Assessments
Facilitation
Curriculum development
Exceptional interpersonal skills
Coaching
Emotional Intelligence
Collaborative work style
Strategic decision making
Accomplishments
Organization Development
Implemented new manager/ leadership development training
Reduced new-hire to project assignment for new staff by 25%.
Implemented mentor program which increased employee engagement and productivity by 18%
Increased operational revenue through assessment and implementation of
standardized resource allocations
Implemented organizations first learning strategy and aligned to top level business
strategy
Commitment to personal/professional development
Train the Trainer, 2010
Cross Cultural Communication, 2010
360 Degree Feedback (2011)
Diversity Learning Lab (2012)
MS, Organization Development (2013)
Experience
03/2013 to CurrentLearning & Organization Development ManagerNu Skin | Provo, UT,
Redesigned organizational learning strategy to include 70/20/10 learning framework
Launched migration to new LMS; Removed erroneous content to focus on quality vs. quantity of offerings.
Aligned learning strategy to organizational strategy; resulted in the creation of values based required training to address harassment, diversity and safety.
Introduced small group interviews / collaboration at global on-boarding events; resulted in quick identification of gaps for new employees, allowing the organization to proactively respond
03/2012 to 03/2013Project Manager Tyler Technologies | Harrisburg, PA,
Improved clinical project transition process and implementation, ensuring all requirements from master service agreement met applicable milestones, regulatory requirements.
Participated in client meetings to present transition and employee training requirements
Conducted needs assessments/gap analysis to create training documentation/ process flows, and job aids for Pfizer Strategic Business Unit (PSBU). Conducted study specific training for project team members and site personnel.
Spearheaded employee retention task force; as leader, facilitated interviews with managers and staff to assess turn-over risks.
01/2007 to 01/2012Sr. ManagerThermo Fisher Scientific Inc. | Summit, NJ,
Led management team in the assessment, development and implementation of project management training, resource allocation standards, and mentor program. Employee survey results reflected 18% increase in employee retention and productivity.
Strengthened new hire on-boarding program. As a result, new hire to project assignment time was reduced by 25%, thus increasing operational revenue.
Implemented and facilitated bi-annual team building for operations group; resulted in increased engagement, collaboration, and organizational commitment.
As part of cross functional team, redefined job descriptions, levels, and implemented core competencies for job mapping
Accomplished recruiting and retention quotas, and achieved or managed budget below threshold each year.
Mediated employee conflicts and oversaw resolutions
2005 to 2006Retail AnalystAdvantage Solutions | Cape Coral, FL,
Identified opportunities to increase organizational effectiveness through data analysis, review of workforce strategies and diversity initiatives aimed to increase retention, and employee satisfaction.
Key member of cross-functional team charged with developing confidential company data into large scale presentations delivered at investor conferences, board of directors and shareholder meetings
Recommended by EVP of Retail Operations to the Safeway Corporate Diversity Council; as council member, created and analyzed work/life balance surveys to identify strategies to reduce turnover for female and minority store managers.
Conducted analysis of corporate sponsored affinity groups to increase organizational awareness surrounding diversity
2001 to 2005Analyst / HR AdministratorPMI Mortgage Insurance | City, STATE,
Coordinated various aspects of Human Resources to include new hire orientations, exit interviews, employee relations, investigations, employee satisfaction surveys, and headcount reporting / analysis for assigned business units.
SME for department processes/ loan data evaluation methods, ensuring compliance with Sarbanes Oxley
Audited contracts, produced corporate wide written communication and ensured regulatory compliance for processing loan data received from government sponsored entities (GSE).
Education
Expected in Master of Science | Organization DevelopmentPepperdine University, The George L. Graziadio School of Business & Management, , GPA:
Expected in Bachelor of Science | Business, Organizational Behavior & LeadershipUniversity of San Francisco, , GPA:
Affiliations
Organization Development Network (ODN), Society of Human Resource Management (SHRM), Association of Training and Development (ASTD)
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School Attended
Pepperdine University, The George L. Graziadio School of Business & Management
