Customer Service Specialist with demonstrated skills in interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols. Supportive Team Lead with experience leading teams. Skilled in following detailed schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency. Detail-oriented with strong work ethic. Excellent communications skills and empathetic nature with achievement of positive outcomes. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Seasoned Customer Service Supervisor with strong working relationships with teams to boost performance and meet objectives. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results. Educated professional offering years of experience streamlining processes, managing talented team members. Dependable Customer Service Supervisor proficient in team and operational leadership. Enthusiastic about supporting business success. Self-motivated bringing proven leadership, organizational and customer relations skills.
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