Provide day to day Leadership to 6 Medical Support staff & 8 Health Care Technician.
Provides Clerical support to over 85 Health providers and over 8 nurses.
Help manage over 200 medical and behavior health clinics such as clinic cancelations, reschedules and overbooks as needed.
Provided detailed on the job training to new and current employees.
Ensures adequate clerical coverage and fills in as needed.
Resolve daily issues pertaining to both staff, patients and or director office.
Assigned daily assignments to clerical staff
Assist immediate supervisor and manger in development and implementations of policies and procedures designed to improve performances measure related to clinic activity.
Provided clinical reports as needed.
Help establish the new patient alignment care team.
help implement recall system for over 15000 patients to include placing patients on recall, removing and working with providers who patients have become delinquent.
Help establish polices such as patient walk in procedures
Timekeeper for staff to include full time part time doctors nurses and other staff members.
PKI trusted agent help establish Certificates for encrypting email for all Primary Care staff.
Controlled Substance inspectors for all 3 VA Pittsburgh Hospitals ensuring all controlled substances guidelines are met.
Provide light IT support to staff members in which in some cases prevent a delay in clinic flow.
Orders supplies for daily use in Primary Care.
Sat on interview boards.
sat on Systems Redesign committee to help solve miss opportunities in Primary Care.
Provided admistrative support for a Primary Care clinic
Responsible for scheduling, canceling and rescheduling patients appointments.
scheduling consults for various departments.
Monitor the Electronic wait list.
Ensure encounter from are completed.
Verify patient demograghics.
Process both emergent and non-emergent transfers
Completed patients admissions
Set up providers clinics daily.
Handle daily calls from patients and staff
Advised Health care Providers and nurses of patients health care issues.
Assist in the management of Various medical departments
Assist Medical doctors with physical exams, medical treatments of military personnel.
Maintain both HIV, TB, immunizations, safety programs
Maintain medical and dental records of both military and dependants.
Lab and x-ray assistant
National register EMT
Provided emergency medical support to various Marine Corp units
maintain combat and medical equipment
Train in combat medical procedures
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