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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Mechanic Supervisor offering experience overseeing daily operations to maintain safe and efficient service. Focused on monitoring productivity, accuracy and adherence to policies and procedures. Respectfully communicated to employees when correcting actions and providing helpful advice. Attentive manager/supervisor with 15+ years of experience leading maintenance and repair work. Proven leader when guiding teams of mechanics during daily tasks such as day to day operations and maintaining the location. Detailed professional with attention to inspecting finished work to minimize callbacks. Skilled Service Manager knowledgeable about forecasting department goals and objectives. Highly effective at driving quality and service improvements to cultivate loyal, satisfied customers. Hires, trains, motivates and monitors performance of all service department staff. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Training & Development
  • Work ethic
  • Clerical
  • Flexible
  • PPE use
  • Decision-making
  • Microsoft Office
  • Multitasking
  • Critical thinking
  • Communication
  • Relationship building
  • Team building
  • MS Office
  • Planning
  • Reliable and trustworthy
  • Organization
  • Conflict resolution
  • Problem resolution
Education and Training
Ellender Memorial High School Houma, LA Expected in 05/1997 High School Diploma : - GPA :
Terrebonne Parish Vocational Technical School Houma, LA, Expected in 05/1997 Certification of Competion : Diesel Mechanics Technology - GPA :
Experience
Performance Food Group - Lead Mechanic
Paducah, KY, 12/2019 - Current
  • Communicated job status and estimated completion times.
  • Completed maintenance and repair work on heavy duty trucks,hydraulics systems,and def systems components and equipment.
  • Inspected completed work and monitored compliance with regulations and standards.
  • Prioritized tasks to plan and delegate work to reduce delays and increase productivity.
  • Supervised mechanics performing maintenance and repairs.
  • Documented and updated maintenance records, documents and work order logs.
  • Mentored and coached team to motivate, educate and enhance performance.
  • Used computer maintenance program to produce repair orders and charge out parts.
  • Trained employees on computer diagnostics to properly diagnose the trucks and the def systems.
  • Led shift meetings and briefings, including for shift turnover to share important information.
  • Developed and implemented processes and procedures to support superior operations, task delegation and cost reduction.
  • Reviewed and approved material requests and coordinated with the maintenance manager to monitor on-time part arrival.
  • Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
  • Collaborated with maintenance manager to delegate repair duties and maintain customer satisfaction.
  • Inspected completed work to assess quality and identify skill gaps.
  • Maintained optimal supply levels to meet expected demands without overreaching budget targets.
  • Investigated accidents and injuries, preparing reports on findings.
Firehouse Subs - District Manager
Wyomissing, PA, 07/2010 - 12/2019
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Cultivated positive rapport with associates and team leadership.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Supervised 6 employees 2 manager 2 operation coordinators,and 2 shop hands in two locations managed all performance metrics within louisiana territory.
  • Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
  • Oversaw quality of operations of two locations throughout louisiana region.
  • Collaborated with general manager to improve performance and grow sales.
  • Prepared locations for audits by analyzing marketing and inventory reports.
  • Strategized business operations, merchandising strategies and personnel moves.
  • Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.
  • Recruited two managers and supervisors to fill internal job vacancies.
  • Maximized branch revenue by optimizing daily operations.
  • Oversaw store merchandising, brand exposure and product availability.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Spearheaded growth initiatives to improve operational standards.
  • Restructured frameworks, hired optimal staff and enhanced training programs.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Elevated leadership across wholesale and retail platforms by developing comprehensive training courses.
  • I dealt with customer relations pertaining to the oilfield and set up contracts for our rental tools.
The Parking Spot - Supervisor
Phoenix, AZ, 03/2008 - 07/2010
  • Complied with company policies, objectives and communication goals.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Conducted employee evaluations and reviews.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed resources and assets for departmental activities, noting compliance issues with industry standards and regulatory agencies.
  • over seen day to day operations offshore, maintained,serviced,and repaired equipment.
Knight Well Drilling - Lead Hand
City, STATE, 01/2004 - 03/2008
  • Allocated personnel and other resources to assist team in meeting objectives and helping workers to meet team goals.
  • i worked directly under my supervisor implementing duties and goals set forth by him, as well as maintained,serviced,and repaired equipment

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Resume Overview

School Attended

  • Ellender Memorial High School
  • Terrebonne Parish Vocational Technical School

Job Titles Held:

  • Lead Mechanic
  • District Manager
  • Supervisor
  • Lead Hand

Degrees

  • High School Diploma
  • Certification of Competion

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