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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dependable, hard-working mechanic with 31 years of experience in auto repair and diagnostics.

Detail-oriented and methodical professional well-versed in root cause analysis and performance improvements.

Resourceful Mechanic Tech with solid background in preventative maintenance repair.

Skills
  • Customer service skills
  • Cost estimates
  • Test results documentation
  • Equipment testing and troubleshooting
  • Dependable independent worker
  • Flexible work schedule
  • Computer literate
  • Proficiency with mechanical and electric tools
  • Team player
  • Customer service experience
  • Power tools
  • Parts ordering
  • Consistent work history
  • Good mechanical aptitude
  • Strong work ethic
  • Timely project completion
  • Troubleshooting
  • Customer relations
Experience
03/2013 to 08/2019
Lead Mechanic Dairy Farmers Of America Fort Worth, TX,
  • Communicated project status and delivered updates to customers on timely basis.
  • Communicated with outside vendors for component selection, manufacturing, and assembly.
  • Determined root cause analysis and testing activities.
  • Adhered to safe engineering practices and procedures to minimize risk.
  • Perform quality assurance prior to delivery of final work to clients.
  • Used measuring instruments to inspect parts.
  • Maintained record accuracy by using work order reporting system.
  • Resolved inspection deficiencies promptly.
  • Processed work orders and prioritized jobs.
  • Applied changes requested by owners or companies to optimize work.
  • Cleaned all construction areas to avoid hazards.
  • Planned work and determined appropriate tools and equipment.
  • Reviewed work orders and communicated with prior shift to assess work needs for day.
  • Kept supervisor informed of job progress and material requirements
  • Performed weekly maintenance assessments.
  • Completed all repairs and maintenance work to company standards.
  • Oiled and cleaned machines and added coolant to machine reservoirs.
  • Removed debris and other duties as assigned by the manager.
  • Changed tires on tractor and trailer
  • Performed Road Services on tractor and trailers
05/2012 to 03/2013
Mechanical Technician Asrc Federal Holding Company Alamogordo, NM,
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Reviewed work orders and communicated with prior shift to assess work needs for day.
  • Performed oil and filter changes, checked that tires are inflated correctly, and rotated.
  • Replenished vehicle fluids and lubricates joints and fittings as needed.
  • Checked vehicle for leaks and topped off fluids.
  • Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Performed tire rotations, mounts and balancing on all types of vehicles.
  • Diagnosed and repaired tire and rim issues.
03/2011 to 03/2013
Front Desk Clerk Tropicana Entertainment Atlantic City, NJ,
  • Personally addressed and welcomed 15-25 guests to business per day, improving overall customer service and engagement.
  • Reviewed account information and individual customer charges to produce correct bills.
  • Upsold packages and additional services to customers to drive business revenue.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Computed guest billings and posted charges to room accounts.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Provided property details to patrons, including dining areas, pool, spa and fitness center.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Responded to inquiries and room requests made online, by phone or email.
  • Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
02/2010 to 07/2011
Front Desk Clerk Tropicana Entertainment Evansville, IN,
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Upsold packages and additional services to customers to drive business revenue.
  • Input customer data using [Type] software and made immediate updates to reflect room changes.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Monitored reservations to track incoming parties and special events.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Reviewed account information and individual customer charges to produce correct bills.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Assisted with administrative tasks, including filing, answering phones and [Task].
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Provided property details to patrons, including dining areas, pool, spa and fitness center.
  • Personally addressed and welcomed [Number] guests to business per day, improving overall customer service and engagement.
  • Responded to inquiries and room requests made online, by phone or email.
  • Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Computed guest billings and posted charges to room accounts.
Education and Training
Expected in 1995
Certificate For Transportation Management: Transportation Management Coordinator
Army Institute For Professional Development U.S. Training Ar - Fort Eustis, VA
GPA:
Expected in
: Computer Programming
Wytheville Community College - Wytheville, VA
GPA:
Expected in 06/1993
High School Diploma:
Galax High School - Galax, VA
GPA:

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Resume Overview

School Attended

  • Army Institute For Professional Development U.S. Training Ar
  • Wytheville Community College
  • Galax High School

Job Titles Held:

  • Lead Mechanic
  • Mechanical Technician
  • Front Desk Clerk
  • Front Desk Clerk

Degrees

  • Certificate For Transportation Management
  • Some College (No Degree)
  • High School Diploma

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