lead gallery assistant resume example with 3 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Poised professional with three plus years of successful experience in strategic planning, research and historical lecturing. Recognized for performance excellence and contributions to success in previous museum industry role. Strengths in organization and critical-thinking supported by volunteer and museum industry training and experience. In-depth knowledge of office management systems, procedures and practices.

  • Project Management
  • Team Management
  • Complex Problem Solving
  • Electronic/Paper Records Management
  • Marketing/Sales
  • Clerical Skills
  • Data Entry
  • Multi-Line Phone System
  • Entry Level AP Skills
  • Public Speaking
  • Interpersonal and Written Communications
  • Customer Service
  • Active Listening
  • Microsoft 365
  • Google Docs
  • Research
Lead Gallery Assistant, 2018 to 2019
National Center For Civil & Human RightsCity, STATE,

Provided administrative support to management and staff. Provided in-depth discussion and tours with visitors about current exhibitions and long-tern installations.

  • Co-coordinated private and public gallery events
  • Scheduled staff; confirmed appointments for clients, customers and supervisors
  • Performed multiple tasks and projects under time constraints and deadlines
  • Presented educational tactics in relation to visitor interaction, provided accurate information; individuals and to large groups
  • Introduced ideas and solutions; self-starter with a creative eye and passionate work ethic
  • Opened and closed the Kiosk
  • Greeted visitors, provided exhibition recommendations
  • Responded to visitor's email inquiries; managed communications with visitors and outside parties
  • Informed visitors of exhibit features and highlights to promote enriching gallery experiences
  • Managed office and gallery supplies inventories and placed reorders to maintain predetermined stock levels
  • Facilitated good gallery visitor flow to enhance viewing experiences and minimize accident potential
  • Assisted marketing team with creation and posting of website and social media content to promote gallery to current and potential customers
  • Promoted events and exhibits via social media, email and other communication methods, boosting museum attendance
Museum Docent, 2016 to 2017
International Civil Rights Center & MuseumCity, STATE,

Provided interpretations to guests of the museum to facilitate a better understanding of their history and the impact of that history in today’s world

  • Assisted with special events and programs
  • Engaged visitors during tours, ensuring a rewarding experience for all guests
  • Guided groups tours of up to 30 people.
  • Researched and planned presentations; added to scripts for tour topics
  • Designed posters and flyers to promote gallery and upcoming shows/events
  • Learned about subjects of the museum, history, art, and other relevant subjects of the museum to educate visitors
  • Performed administrative functions; assisted museum leadership with day-to-day functions
  • Developed tour programming to enhance guest experiences
  • Collected tickets and fees from visitors prior to start of tour
  • Punctual and committed to each tour; related to people of all ages and backgrounds; tailored presentation to each group
  • Demonstrated interactive portions of current exhibits
  • Provided information through narratives , relaying little-known stories to provide interest
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors
  • Collected tickets and fees from each individual prior to start of tour
  • Researched and studied on topics that pertained to tour locations so that such information could be added to scripts
  • Built personal relationships with guests to promote positive experiences
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Handled calls to address customer inquiries and concerns
  • Carried out day-day-day duties accurately and efficiently
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Exceeded goals through effective task prioritization and great work ethic
  • Created plans and communicated deadlines to ensure projects were completed on time
  • Resolved problems, improved operations and provided exceptional service
  • Served customers in a friendly, efficient manner following outlined steps of service
Docent (Summer Seasonal), 2015 to 2016
Howard County Recreation & Parks Heritage ProgramCity, STATE,

A knowledgeable emissary of the Heritage Program; shared facts and stories of the historical sites in Ellicott City, Maryland.

  • Conducted guided tours of the 4 historical sites in Ellicott City, Maryland for groups of students and adults ranging from 1 to 30 people
  • Utilized techniques of dialogue and inquiry, role play and storytelling
  • Encouraged students to explore Historical Ellicott City, Maryland
  • Assisted in development of educational programs and conduct special activities for students, adults and families
  • Maintained knowledge of museum topics by studying new artifacts and exhibits
Education and Training
B.S: History, Expected in to Chowan University - Murfreesboro, NC,

Minored in Religion

Dean's List Spring and Fall

Professional development completed in Public History: , Expected in to - ,

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Resume Overview

School Attended

  • Chowan University

Job Titles Held:

  • Lead Gallery Assistant
  • Museum Docent
  • Docent (Summer Seasonal)


  • B.S
  • Professional development completed in Public History

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