Devoted to helping patients living with mental illnesses adapt to hospital environments. Provide physical, mental and emotional support to meet individual patient needs. Compassionate and dedicated with observant nature and excellent time management abilities. Capable leader with solid background working with vulnerable individuals. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive, service-oriented and observant. Detail-oriented, skilled in assisting clients with daily living activities, transportation and maintaining overall well-being. Many years of healthcare experience, including monitoring clients with developmental disabilities and adhering to patient care plans. Holds superior record of patient dedication and commitment by promoting comfort and quality care.
Skills
Care plan management
Client safety and first aid
Healthcare
Community activities
Knowledge of state regulations
Client documentation
Transportation
Behavior redirection
Compassionate client care
Health Services
Nutrition
Crisis Management
Meal preparation
Cash management experience
Medication administration
Spreadsheet management
Education and Training
St. Marys UniversityMinneapolis,MN, Expected in 06/2004 ā ā:CNA - GPA:
Spring Lake Park High SchoolSpring Lake Park,MN, Expected in 05/1998 ā āHigh School Diploma: - GPA:
Experience
Kaiser Permanente - Lead Direct Support Professional/DSP Norwalk, CA, 08/2020 - Current
Documented current patient information to update supervising DSPs including vital signs, behaviors and eating habits.
Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to patients.
Enhanced patient wellbeing by supporting participation in recreational activities.
Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
Supported and encouraged psychiatric patients to promote health and wellness.
Prevented patient injuries by providing necessary restraints and appropriate supports.
Maintained clean and well-organized environment to promote client happiness and safety.
Facilitated best care by developing strong and trusting rapport with patient.
Transported clients to doctor's appointments and other related errands.
Supervised medication administration, personal hygiene and other activities of daily living.
Improved patient outlook and daily living through compassionate care.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Monitored and reported clients' progress.
Documented client progress in charts and logbooks.
Monitored client's well-being, safety and comfort under direction of physician.
Administered necessary medications as directed by care plan.
Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
Checked mail, shopped for groceries and handled bill payments.
Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
Communicated client project requirements to vendors and contractors to ensure client satisfaction.
Coached patients on at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
Assisted with allocating small expenses to prepare and assess budgetary needs.
Reported concerns to supervisors to maintain optimal care for all client needs.
Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
State Of North Carolina - Mental Health Technician Taylorsville, NC, 04/2014 - 03/2020
Documented patient interactions in compliance with HIPAA requirements.
Called high-risk individuals weekly as designated by primary care physician.
Drafted reports to track patient referrals and scheduling issues.
Handled inbound and outbound calls to verify patient appointments.
Verified patient health history and contact information for chart accuracy.
Supported patients by identifying and addressing mental health challenges.
Scheduled and coordinated patient follow-up appointments.
Provided excellent service to patients through personable communication.
Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
Administered psychotropic drugs and other medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
Developed and distributed monthly patient satisfaction surveys.
Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
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