Lead Direct Support Professional resume example with 14+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Well rounded team player with attention to safety, security, detail oriented, and high drive for learning and implementing new things. Highly organized individual with a desire to learn and promote within a company while supporting its brand and values.

  • First Aid Certification
  • Problem Identification
  • Critical Thinking
  • Decision Making
  • Needs Assessment
  • Service Documentation
  • CPR Certification
  • Crisis Management
Education and Training
Portland Community College Portland, Expected in Associate of Science : Business/CADC I - GPA :
Bethesda Lutheran Homes - Lead Direct Support Professional
Paterson, NJ, 03/2022 - Current
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Followed care plan and directions to administer medications.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
Vista Equity Partners - Order Fulfillment Associate
Grapevine, TX, 10/2021 - 02/2022
  • Followed proper packaging requirements depending on order size and type.
  • Filled orders according to defined standards using standard picking system.
  • Wrapped and moved pallets to designated carrier area.
  • Located merchandise from shelves and storage areas to fill orders.
  • Accepted, processed and quickly filled orders.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Organized and stored items in warehouse using pallet jacks and hand trucks.
  • Pulled and packed products from shelves based on customer orders.
  • Assisted in training new warehouse employees.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Verified items correctly matched to sales check for packing and shipment.
  • Processed daily orders through multi-carrier manifest system.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
  • Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
  • Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
  • Organized boxes or bags and palletized orders based on carrier method.
State Of Delaware - Temp Worker
Laurel, DE, 01/2021 - 10/2021
  • Liaised with other workers to perform duties, responsibilities and tasks, advancing objectives.
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Carried out individual work in various capacities to promote business and achieve assigned goals.
  • Maintained positive working relationship with fellow staff and management.
Oregon Department Of Corrections - Correctional Corporal
City, STATE, 03/2007 - 10/2019
  • Briefed superiors of incidents and misconduct and recommended disciplinary actions.
  • Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
  • Settled disputes between inmates.
  • Conducted scheduled headcounts to verify presence of prisoners.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Issued security badges and passes to guests and visitors.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Prepared written reports concerning inmate's misconduct.
  • Conducted daily briefings to pass on pertinent info to oncoming shifts.
  • Diffused disruptive behavior by verbal interventions.
  • Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Conducted fire, safety and sanitation inspections.
  • Supervised visitation and checked visitors for proper identification and contraband.
  • Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Maintained order in building and on grounds of prison.
  • Communicated information regarding security, safety and operations through chain of command.
  • Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.

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Resume Overview

School Attended

  • Portland Community College

Job Titles Held:

  • Lead Direct Support Professional
  • Order Fulfillment Associate
  • Temp Worker
  • Correctional Corporal


  • Associate of Science

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