Lead Direct Support Professional resume example with 14+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Well rounded team player with attention to safety, security, detail oriented, and high drive for learning and implementing new things. Highly organized individual with a desire to learn and promote within a company while supporting its brand and values.
Skills
First Aid Certification
Problem Identification
Critical Thinking
Decision Making
Needs Assessment
Service Documentation
CPR Certification
Crisis Management
Education and Training
Portland Community CollegePortland, Expected in ā āAssociate of Science:Business/CADC I - GPA:
Experience
Bethesda Lutheran Homes - Lead Direct Support Professional Paterson, NJ, 03/2022 - Current
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Followed care plan and directions to administer medications.
Leveraged database management system to track and report service hours, details of activities and progress on goals.
Documented current patient information to update vital signs, behaviors and eating habits.
Enhanced patient wellbeing by supporting participation in recreational activities.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Accompanied or transported clients to appointments, errands and social activities.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Supervised medication administration, personal hygiene and other activities of daily living.
Maintained clean and well-organized environment for client happiness and safety.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Vista Equity Partners - Order Fulfillment Associate Grapevine, TX, 10/2021 - 02/2022
Followed proper packaging requirements depending on order size and type.
Filled orders according to defined standards using standard picking system.
Wrapped and moved pallets to designated carrier area.
Located merchandise from shelves and storage areas to fill orders.
Accepted, processed and quickly filled orders.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
Organized and stored items in warehouse using pallet jacks and hand trucks.
Pulled and packed products from shelves based on customer orders.
Assisted in training new warehouse employees.
Operated handheld scanners to track merchandise throughout fulfillment process.
Verified items correctly matched to sales check for packing and shipment.
Processed daily orders through multi-carrier manifest system.
Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
Organized boxes or bags and palletized orders based on carrier method.
State Of Delaware - Temp Worker Laurel, DE, 01/2021 - 10/2021
Liaised with other workers to perform duties, responsibilities and tasks, advancing objectives.
Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
Carried out individual work in various capacities to promote business and achieve assigned goals.
Maintained positive working relationship with fellow staff and management.
Oregon Department Of Corrections - Correctional Corporal City, STATE, 03/2007 - 10/2019
Briefed superiors of incidents and misconduct and recommended disciplinary actions.
Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
Settled disputes between inmates.
Conducted scheduled headcounts to verify presence of prisoners.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Issued security badges and passes to guests and visitors.
Coordinated shakedowns to locate and remove unauthorized items.
Prepared written reports concerning inmate's misconduct.
Conducted daily briefings to pass on pertinent info to oncoming shifts.
Diffused disruptive behavior by verbal interventions.
Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Conducted fire, safety and sanitation inspections.
Supervised visitation and checked visitors for proper identification and contraband.
Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
Searched building and grounds, living quarters and work areas for contraband.
Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
Maintained order in building and on grounds of prison.
Communicated information regarding security, safety and operations through chain of command.
Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
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