Lead Direct Support Professional resume example with 11 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Attentive DSP passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Reliable DSP enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Competent DSP with demonstrated success in caring for patients one-on-one. Practiced in common medical procedures, recreational planning and patient and staff safety. Organized and respectful of patient needs.

  • First Aid Certification
  • Progress Tracking
  • Sound Judgment
  • Problem Identification
  • Attentive to People
  • Decision Making
  • Incapacitation care
  • CPR Certification
  • Critical Thinking
  • Ability to Lift Clients
  • Caring Companionship
  • Client Records Management
  • Time Management
  • Personal Hygiene Assistance
  • Client Education
  • Household Cleaning
  • Convalescence Support
  • Clear Communication
  • Service Documentation
  • Relationship Building
  • Supportive Personality
  • Personal Service
  • Social Perceptiveness
  • Bedside Care
  • Care Planning
  • Needs Assessment
  • Team Collaboration
  • Meal Planning
  • Vitals Monitoring and Documentation
  • Independent Thinking
  • Laptop and Tablet Operation
  • Grocery Shopping
  • Word Processing
  • Wound Care
  • Remote Video Conferencing
  • Spreadsheet Tracking
  • Walker and Cane Instruction
  • Blood Glucose Monitoring
  • Safety Compliance
  • Injury Prevention
  • Infection Prevention and Control
  • Incontinence Care
  • Condition Monitoring
  • Family Member Training
  • Accurate in Following Orders
Work History
Lead Direct Support Professional, 01/2017 to Current
Dependable Home Health CareHopkins, MN,
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Supervised daily activities and provided assistance to staff.
  • Developed rapport to create safe and trusting environment for care.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Consulted with different healthcare disciplines to offer important mental health support to patients.
  • Assisted disabled clients to support independence and well-being.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Minimized injuries to staff or patients through support or restraint to control patient movements.
  • Assisted patients adjusting to hospital procedures using highly structured settings.
  • Maintained clean, safe and well-organized patient environment.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Assisted with daily living activities, running errands and household chores.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Recorded status and duties completed in logbooks for management.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Completed regular check-ins and progress report for each client.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Handled incoming information requests for several busy executives.
  • Scheduled daily and weekly care hours for client caseload.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supervised 5 household staff, contractors and vendors.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Treatment Associate, 07/2014 to 10/2017
Marshall Retail GroupArlington, TX,
  • Completed necessary reports and documentation on time and to specifications.
  • Inspected equipment for defects and completed basic repairs.
  • Disinfected tools, equipment and surfaces between patients.
  • Provided family members with general health education and tips for patient care.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
  • Supported office operations by expertly handling administrative needs.
  • Managed on-site evaluations, internal audits and customer surveys.
Store Manager, 01/2011 to 12/2014
US CellularCity, STATE,
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Bachelor of Science: Human Services, Expected in 05/2022
Post University - Waterbury, CT,

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Resume Overview

School Attended

  • Post University

Job Titles Held:

  • Lead Direct Support Professional
  • Treatment Associate
  • Store Manager


  • Bachelor of Science

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