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Lead Daycare Teacher Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Optimistic, motivated and hardworking, bringing more than 20 years of experience meeting customer needs. Skilled in listening to customers in order to facilitate the most effective course of action, meets productivity targets and maintains current knowledge of company offerings. Previous employment has provided an ability to prioritize, while adapting to last minute scheduling.

Skills
  • Exceptional interpersonal skills that are matched with marketing and sales experience.
  • No trouble multitasking and prioritizing while paying attention to time management.
  • Flexible and adaptable, working well under pressure.
  • Adheres to regulations.
  • Responsible and reliable, upbeat, outgoing personality.
  • Ability to help others find solutions to problems while using tact and sensitivity.
  • Works well with others and willing to listen to new ideas.
  • Coachable.
  • Open to further training.
Work History
12/2018 to Current Lead Daycare Teacher North Country Academy | Troy, MI,
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Implemented Kindercare curriculum tailored to include each child's needs.
  • Designed room arrangements to support developmental levels and goals
  • Created a safe, nurturing environment for children to play and learn.
  • Constructed teacher made materials to promote mental and sensory development, including, but not limited to sensory bottles, games, and visual classroom enhancements.
  • Assessed babies and toddlers against established early childhood developmental milestones, preparing seasonal progress reports for each child.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Communicated with parents daily in regards to their child's day and ongoing activities of both classroom and center.
  • Worked closely with other staff members to ensure necessary information was relayed per child's needs.
  • Routinely participated in staff and training meetings to strengthen teamwork, share ideas to better our center and stay updated on regulations.
07/2013 to 02/2018 Restaurant Server/Trainer/Host Denny's | City, STATE,
  • Promptly and cheerfully greeted guests.
  • Accurately made change for transactions.
  • Adhered to time restrictions on table turns; rotating server turns.
  • Stayed informed on menu items, garnishes, ingredients and preparation methods to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Met mandatory sales percentage expectation per food categories.
  • Suggested items to help guests fully enjoy their experience to ensure their return.
  • Efficiently filled orders to maintain food temperatures and order accuracy.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Effectively communicated with kitchen staff and management regarding guests allergies, dietary needs, and other special requests.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Upsold specialty items, food additions, drinks and desserts to increase overall sales and exceed targets.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Identified items in stock for first use to decrease waste and profit loss.
  • Anticipated and addressed guests individual service needs.
02/2011 to 07/2013 Hostess/Busser/Backwait/ Wine Shop Attendant Baldwin's Station | City, STATE,
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Answered customer questions about hours, seating and entertainment information.
  • Followed up with reservation confirmation for special events and holidays.
  • Recorded available tables after seating each party.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Helped Head Servers by taking drink orders, delivering bread and following up with desert specials.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
  • Used POS system to process customer payments, including cash, credit and debit transactions.
  • Welcomed customers by determining drink interests and needs.
  • Performed end-of-day cleaning duties, including wiping down windows and counters and sweeping and mopping shop floor.
  • Informed customers of shop promotions to encourage purchases.
  • Reconciled cash drawer and corrected any errors.
06/2006 to 08/2009 Restaurant Server/Trainer Bob Evans Restaurant | City, STATE,
  • Welcomed guests quickly and friendly.
  • Monitored freshness and condition of prepared foods.
  • Maintained safe food handling standards at all times.
  • Assisted other servers to quickly respond to guests needs.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
  • Followed procedures for closing dining room and food preparation areas.
Education
Expected in 1999 GED | Fort Hill High School, Cumberland, MD GPA:
Accomplishments
  • Placed second in Denny's regional server contest for highest sales.
  • Consistently second server in sales at Denny's Eldersburg store.
Certifications

Course Completion:

45 Hour Child Growth and Development 06/30/2019

Course Completion:

45 Hour Infant and Toddler Methods and Materials 06/29/2019

Certification:

Basic Health and Safety Training 10/13/2019

Course Completion:

Positive Child Guidance and Effective Interactions 10/14/2019

Course Completion:

Challenging Behaviors: Individualized Positive Behavior Support 10/14/2019

Course Completion:

9 Hour Communication Course 01/09/2020

Course Completion:

Supporting Breastfeeding Practices in Child Care 01/18/2020

CPR Certification

Issue Date; 09/09/2019

Expiration 09/09/2021

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Resume Overview

School Attended
  • Fort Hill High School
Job Titles Held:
  • Lead Daycare Teacher
  • Restaurant Server/Trainer/Host
  • Hostess/Busser/Backwait/ Wine Shop Attendant
  • Restaurant Server/Trainer
Degrees
  • GED

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