lead business analyst resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Detail-oriented, highly knowledgeable, and experienced Business Analyst working in finance/Insurance sector for 5+ years. Thorough knowledge of reporting, market research, business process modeling, business intelligence tools. Excellent management skills and capable of leading teams to achieve targets. Strategic thinker with excellent problem-solving abilities and abilities to possess healthy relationships with clients.
Skills
Business Analysis
Business Intelligence Systems
Business Requirements
Stakeholder Communication
Process Improvement
User Acceptance Testing
Product Management
Education and Training
City University of NY (CUNY)Queens, NYExpected in ā āBachelor's Degree:Economics & Computer Science - GPA:
Experience
Total System Services, Inc. - Lead Business Analyst Arizona, LA, 04/2022 - 11/2022
Partnered with senior leaders on program level strategy development and execution
Led and owned the requirements management to meet the overall project objectives and comply with technical standards
Responsible for coordinating the collection and production of data governance metrics
Responsible for implementation and prioritization of Global Privacy governance laws with respective Line of Businesses
Gathered business requirements and executed actionable steps
Created business cases through the life cycle of data management and data governance capabilities across prioritized applications, data sets and use cases
Established governance forums to properly manage changes and controls.
Eurofins Scient. - IT Business Analyst San Jose, CA, 10/2021 - 04/2022
Translated business strategies and objectives into business requirements
Identified, verified, and documented functional requirements using requirements management methodology and tools
Identified data elements and provided data mappings and dictionaries
Partnered with Business/IT in define and management of scope with each release
Managed resolutions of high priority issues where possible, owning resolution updates and communication with senior stakeholder group
Developed, delivered, and evaluated training and supplemental materials
Conducted and analyzed feasibility studies/impact assessments for implementation of IT solutions against current state parameters (process, application use-cases, and non-functional impact)
Supported PM for large enhancements, feeding into plans and costing estimates
Tracked key project tasks, technical development items, and key milestones with the business
Provided demo of prototypes and deliverables to key business stakeholders and Senior Leadership.
Burlington Coat Factory Corporation - Sr. Business Analyst Pine Brook, NJ, 12/2016 - 09/2021
Developed expertise in the functionality and operation of Salesforce and its critical integrations
Partnered with the Architects and Developers to transform new requirements into Salesforce design and implementation
Supervised data quality and integrity in platform applications with Salesforce administrator and functional managers
Created test plans and training materials for end users of Salesforce including all new deliverables and enhancements
Maintained a very close interaction between IT team, developers, Project manager to avoid any gaps in understanding or implementation of requirements
Performed GAP Analysis for new functionality requirements and prioritized them based on the business needs
Created workflow diagrams, UML diagrams, use cases, process flow diagram, test cases and test plans
Managed the Requirements (Business as well as System requirements), performed requirements analysis along with the creation of Use Case Scenarios
Transformed requirements into Power BI solutions that efficiently enabled expected application, reporting and analytic capabilities
Led team members with internal and external client requests to develop reports for operations team and ensure robust data and excellent quality in reporting
Worked with the development team to make sure that they understood the user requirements and that the system developed met those requirements
Participated in developing test plans templates and guidelines to be used by the project team with detailed screen layouts with regards to various types of corporate actions
Completed a thorough customer analysis and prepared a Request for proposal (RFP) document and got the shortlisted vendor document signed off
Finally, CRM (Customer Relationship Management) was decided upon by the stakeholders among shortlisted as final implementation customer
Involved in the development of Test Plans and Test Cases and coordinated the tests with the QA team to verify implementation of new features and enhancements
Worked with the Project Manager on various Project Management activities like keeping track of Project Status and Deadlines/Milestones.
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