LiveCareer-Resume

lead barback resume example with 8+ years of experience

Jessica
Claire
821 E willowbrook dr
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I've worked in the service industry since I graduated High School dedicated to customer satisfaction, cleanliness and supply management. Highly productive and diligent with excellent conflict management and problem-solving abilities. ServSafe and Tips Certified. Knowledgeable about safe food handling, cleaning standards and restocking procedures. I love working with alcohol and practice mixology as a hobby. In my opinion making drinks is like an art form that people can enjoy with all of their senses.

Skills
  • Glass Washing
  • Ice Restocking
  • Supply Replenishment
  • Clearing Tables
  • Team Leadership
  • Physical Stamina
  • Quality Assurance
  • Safe Food Handling
  • Persuasive Approach
  • Payment Processing
  • Food Service
  • Beverage and Ice Dispenser Refilling
  • Problem Detection and Resolution
  • Glass Polishing
  • Kitchen Operations
  • Cross-Selling and Upselling
  • Quantity Estimation
  • Menu Memorization
  • Table Setting
  • Flexible and Adaptable
  • Work Coordination
  • Cleaning and Sanitizing
  • Service-Oriented
  • Food Storage
  • Customer Relations
  • Relationship Building
  • Customer Service
  • Decision Making
  • Employee Training
  • Table Bussing
  • Clear Communication
  • Silverware and Glassware Restocking
  • Wait Staff Support
Education and Training
Willamina High School Willamina, OR Expected in 2012 High School Diploma : - GPA :
Experience
Graybar Electric Company, Inc. - Lead Barback
Chattanooga, TN, 09/2022 - Current
  • Maintained spotless, well-stocked bar organized and ready for customer demands.
  • Replenished bar glasses, garnishes and condiments.
  • Sliced and pitted fruit used to garnish drinks.
  • Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
  • Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
  • Effectively multitasked within fast-paced environment.
  • Stocked displays with new and transferred merchandise.
  • Made friendly conversation with customers to provide enjoyable bar experience.
Carlisle Companies Incorporated - Delivery Driver
Aurora, CO, 03/2019 - 08/2022
  • Utilized street maps to plan and determine most efficient routes.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Handled merchandise in accordance with product handling standards.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Presented order bills and collected payments for deliveries.
  • Kept accurate logs of all deliveries and trips.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
Twin Peaks Restaurant - Training Manager
Houston, TX, 08/2017 - 01/2019
  • Implemented training improvements to achieve desired results.
  • Analyzed training needs to develop new programs or modify and improve existing.
  • Coordinated with managers to identify skill or knowledge gaps and implement training needs.
  • Used expert platform and third-party application knowledge to customize and deliver virtual and in-person training.
  • Collaborated with management to align on strategy and communication of content.
  • Roleplayed various scenarios with teams to build confidence in handling situations.
  • Offered specific training programs to help workers generalized and job-specific abilities.
  • Approved new training techniques and suggested enhancements to optimize existing training programs.
  • Conducted needs assessments using variety of methods to identify and prioritize developmental needs.
  • Designed training schedules for new and existing employees.
  • Consulted with senior leaders to develop and execute strategy and provide regular updates.
  • Organized manuals, multimedia visual aids and other educational materials to aid training.
  • Reported progress against planned activities to secure management support and achieve objectives.
Idaho Pizza - Assistant Manager
City, STATE, 09/2013 - 07/2017
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Completed inventory audits to identify losses and project demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Analyzed business performance data and forecasted business results for upper management.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Proposed or approved modifications to project plans.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Recruited and trained new employees to meet job requirements.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Assigned work and monitored performance of project personnel.
  • Evaluated individual and team business performance and identified opportunities for improvement.

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Resume Overview

School Attended

  • Willamina High School

Job Titles Held:

  • Lead Barback
  • Delivery Driver
  • Training Manager
  • Assistant Manager

Degrees

  • High School Diploma

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