Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
06/2021 to Current
Lawn Maintenance Laborer Mcdonald's Locust Grove, GA,
  • Pulled weeds and sprayed lawn with weed killer and other chemicals.
  • Mowed and edged grass to trim lawn and removed cut grass using gas-powered leaf blower.
  • Loaded and unloaded equipment from trailers and trucks.
  • Completed seasonal spring and fall cleanup by removing leaves and cleaning gutters.
  • Trimmed hedges and pruned plants.
  • Lined flower beds with wood mulch.
  • Pruned trees and bushes to improve visibility and shapes.
  • Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Arranged shrubs and flowers to create landscape effects.
08/2016 to 03/2017
Part Sales Associates Ascena Retail Group Barrington, IL,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Offered product and service consultations and employed upselling techniques.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Acted as initial contact in addressing customer concerns.
  • Coordinated activities with other departments to ensure quality customer service.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Negotiated and closed deals with minimal oversight.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Acted as point of contact for internal and external customers across departments.
02/2015 to 08/2016
Parts Puller Lkq Corp Jackson, MS,
  • Maintained neat, clean, secure, well-organized and safe warehouse to easily locate parts.
  • Pulled customer-requested parts in warehouse and retail store and packaged for customers.
  • Located, identified, pulled and delivered parts, components and assemblies in automotive salvage yard.
  • Inspected pulled parts for defects, damage or deterioration caused by long-term outside storage.
  • Labeled each pulled part with proper part number, price, customer order number and destination.
  • Used hand and power tools to remove [Type] parts and operated forklift, pallet jack, hand truck, tow motor and order picker.
  • Pulled components and supplies for assemblers, inspected and delivered parts and supported assembly processes.
  • Loaded outgoing shipping vehicles, carefully arranging ordered parts to avoid damage during shipment.
  • Unloaded and received incoming shipments for warehouse, documented all receipts and routed shipments to proper locations.
  • Learned and understood warehouse and salvage yard contents and component functions to facilitate quick parts identification, resulting in informed customer service.
  • Used [Tool] to accurately measure and mark cutting lines on wood and other materials.
  • Checked wood and other materials to assess for damaged or defective items before starting projects to accurately determine projects scales and quotes.
  • Maintained high levels of cleanliness and organization, resulting in [Number] days on job sites without safety incidents.
  • Maintained [Number]% customer satisfaction rate by maintaining quality while working quickly.
  • Decreased turnaround time by [Number] [Timeframe] by using [Tool] and [Tool] efficiently.
01/2011 to 07/2014
Parts Sales Associate Cornell Pump Company Clackamas, OR,
  • Operated point of sales and parts lookup computer systems.
  • Opened crates to replenish stocked items in proper aisles.
  • Placed inventory numbers on parts to properly identify items for counter associates.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Performed complimentary services, including battery installation, testing and wiper installations.
  • Assisted [Job title] with cycle counting for inventory control.
  • Communicated product expertise and department process improvements to meet organizational goals.
  • Reviewed special orders with [Job title] to guarantee efficient delivery.
  • Developed strategic sales initiatives to pitch products and services.
  • Managed recruiting, objectives setting, coaching and performance monitoring of sales team.
  • Tracked performance targets and sales metrics of sales team to monitor productivity.
  • Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Received, examined and reshelved returned parts.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Coordinated and executed daily parts deliveries to local businesses.
  • Followed standards of care and compliance per company and legal requirements.
  • Gathered pertinent information to place orders for [Type] department, customers and [Type] mechanics.
  • Optimized team effectiveness by personally working with new hires regarding compliance, sales, and service standards.
  • Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
  • Researched and identified alternative vendors with better prices to save company $[Amount] over [Timeframe].
  • Used [Type] and [Type] equipment to move parts to delivery bays, observing safety protocols to avoid accidents and product damage.
  • Directed [Number] employees in parts sales, service and delivery.
  • Achieved [Number]% of sales quota in [Timeframe].
  • Rejuvenated sales staff, resulting in $[Amount] monthly increase in sales.
Education and Training
Expected in 06/2008
High School Diploma:
Jordan Matthews High School - Siler City, NC,
GPA:

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Resume Overview

School Attended

  • Jordan Matthews High School

Job Titles Held:

  • Lawn Maintenance Laborer
  • Part Sales Associates
  • Parts Puller
  • Parts Sales Associate

Degrees

  • High School Diploma

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