Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.
Friendly and efficient Team Leader devoted to maximizing customer satisfaction with exceptional service and with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Friendly , strong , understanding of hospitality and food and beverage industries. Extensive knowledge of gourmet chef creations and complementary food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Energetic Cashier with 3 years of experience assisting customers in many types of settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.
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- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Maintained baseline safety knowledge to identify areas requiring improvement to meet code.
- Advised officials regarding traffic-control measures to protect work site integrity, crew safety, and general public welfare.
- Logged inventory of materials used to maintain workplace access to supplies.
- Secured required permits and arranged supplies for each project.
- Monitored team member work and assisted with accomplishing objectives.
- Assisted distribution of tools, materials and equipment to skilled workers.
- Maintained clean, safe working environment by removing waste from job site prior to shift completion.
- Measured, cut and laid out materials based on individual job requirements.
- Operated overhead lifts to move heavy and bulky work materials.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Used organizational skills to meet productivity requirements.
- Operated POS terminals to input orders, split bills and calculate totals.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Prepared and served cold, hot and Mixed beverages to guests.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Calculated charges, issued table checks and collected payments from customers.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Operated cash register, collected payments and provided accurate change.
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Monitored sales events, added new merchandise and rang up purchases.
- Assisted customers with account updates, new service additions and promotional offers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Inspected items for damage and obtained replacements for customers.
- Resolved issues with cash registers, card scanners and printers.
- Logged inventory of materials used to maintain workplace access to supplies.
- Assessed individual team member abilities and aptitudes, incorporating into shift duties to promote happy employees and effective workflows.
- Maintained work environments that encouraged compliance with safety laws and employment guidelines.
- Monitored employee productivity and provided constructive feedback and coaching.
- Created shift schedules and communicated to team members.
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Resume Overview
School Attended
- Dixon High School
Job Titles Held:
- Laborer Worker
- Server
- Cashier
- Crew Member Team Leader
Degrees
- High School Diploma
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