Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education
Berkeley springs high schoolBerkeley Springs, WVExpected in 05/2007 – –Diploma:General Studies - GPA:
Oversaw logistics and inventory management for storeroom
Organized work to meet demanding production goals with [Number]% success rate
Made sure that products were produced on time and are of good quality
Made repairs to [Tool] and performed general equipment maintenance
Reviewed production schedules and streamlined processes
Examined incoming materials and compared to documentation for accuracy and quality
Prepared reports and technical documentation of day-to-day production processes
Used hand trucks, forklifts and scissor lifts to complete tasks and transport items
Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products
Located and picked merchandise weighing up to [Number] pounds to fulfill [Number] daily customer orders
Adjusted alignment of drills, cutters, dies, guides, and holding devices
Implemented updated operating procedures for [Type] machine and adjusted use to increase productivity and longevity
Inspected finished products for quality and adherence to customer specifications
Assembled [Type] products according to changing daily work orders and specific customer needs
Supported machine operators in setup and operation of production equipment resulting in efficient runs
Monitored production schedule to keep proper amount of [Type] inventory on hand
Inspected products and machines to ensure quality and efficiency
Drilled floors, hung plywood and applied [Product] to achieve production requirements
Monitored employee actions to ensure adherence to safety procedures
Performed preventive maintenance to maintain optimal productivity and increase equipment lifetime by [Number] years
American Axle & Manufacturing - Final Inspection Warren, MI, 12/2018 - 06/2019
Coordinated with systems partners to finalize designs and confirm requirements
Evaluated items to assign grades and marked quality level, rejection status or acceptance
Repaired faults, reassembled products and completed additional tests
Checked color, shape, texture and grade of products and materials against established templates, charts and samples
Located and investigated production concerns and helped management implement corrective actions
Inspected surface preparation, primers, mid-coats, top-coats and powder coatings on [Type] structures
Proposed technical feasibility solutions for new [Type] designs and suggested options for performance improvement of technical components
Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records
Generated and submitted detailed reports to regulatory agencies and company leadership to help drive enhancements
Conducted inspections, tests and measurements of [Type] and [Type] materials to verify adherence with regulations and desired specifications
Disposed of unsound and unsafe materials, products and equipment to prevent inappropriate reuse
Tested and assembled more than $[Amount] in product per month
Recommended architectural improvements, design solutions and integration solutions
Collected [Type] readings throughout production processes to monitor levels
Performed daily inspection rounds throughout facilities to check on all equipment and machinery
Conducted tests and diagnostic procedures using tools such as analyzers, multimeters and power supplies
Calibrated instruments and scales in production area and quality lab
Possessed expert knowledge of competitive and third party products and translated knowledge into business strategy
Maintained material and stock levels consistent with business requirements while meeting target capital objectives
Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
Drove [Type] and [Type] operational improvements that resulted in significant savings and improved profit margins
Saved $[Amount] by researching and implementing [Type] cost-saving initiatives and creating fresh new approaches to long-standing problems
Collaborated with [Type] department on operational support tasks to model importance of group goals
Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base
Coordinated with [Type] team in developing project plans for prioritized initiatives
Monitored and supported production order progress through [Timeframe] statistical models
Instituted [Task] to contribute to long-term plans for organization business processes
Collaborated with materials purchasing specialist to meet production requirements and quality standards
Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components
Developed and maintained expense budget while applying [Task] to continually decrease expenses
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
Developed and executed plans to monitor standard process adherence
Liaised with [Job title] to organize and perform [Timeframe] quality standard training for new and existing staff
Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record
Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
Sorted product and provided expertise on non-conforming product requirements
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
Developed standard operating procedures and document workflows for current and future process steps
Presented metric reporting and [Timeframe] account reviews to [Type] team and clients
Developed team communications and information for [Type] meetings
Supervised and led employees to high performance levels in cross-functional matrix management structure
Adhered to established policies, procedures and compliance for satisfactory audit rating
Determined and recommended methods to address improvement opportunities
Followed quality standards and procedures to minimize errors and maximize customer satisfaction
Ordered office supplies and researched supplier discounts resulting in $[Amount] [Timeframe] savings
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
Conducted training and change management processes to improve operations
Evaluated quality problems and performed [Action] to identify and resolve issues
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Improved quality processes for increased efficiency and effectiveness
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service
Supervised production planning while using appropriate tools and analysis for smooth production output
Minimized costs and maximized returns resulting in $[Amount] [Timeframe] savings
Snyder Environmental Inc. - Operator/Plumber City, STATE, 08/2015 - 01/2017
Calibrated, tested, and adjusted machine settings or controls in preparation for [Type] operations
Assessed materials, parts and final products for quality, and removed defects
Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties
Closely inspected parts to ensure cleanliness and free of contaminants
Completed work according to schedule and helped struggling team members
Received and processed both written and verbal instructions, prints and work orders
Prevented personnel injuries during plant maintenance by practicing diligent lockout-tagout processes
Facilitated [Action] of [Type] products by installing, maintaining, and repairing [Type] machine or [Type] equipment
Fabricated new and repaired defective [Type] components, using [Tool] and [Tool]
Tested samples of oil, water and electrolytes every [Timeframe] to assess conformance with strict operating tolerances
Communicated with system operators to regulate factors such as line voltages and frequencies
Balanced power production, operating costs and safety concerns through continuous system regulation
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations
Operated [Type] equipment safely and efficiently on team of [Number] employees
Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance
Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems
Performed maintenance tasks and adjustments to preserve production efficiency
Cleaned, inspected and lubricated machinery within assigned area
Packaged and moved completed products
Loaded and operated assigned [Type] machines to produce [Product]
Performed changeovers for specified machinery and retooled specifications for change in product
Diagnosed problem areas and implemented repairs to [Type] equipment
Assisted technicians in machine handling and set up
Identified areas for improvement in efficiency and cost savings and made recommendations to shift lead
Monitored daily operations and made adjustments to production line where necessary
Monitored quality of incoming materials and completed in-process quality inspections
Changed out tools and dyes to complete various tasks
Verified documentation and work order requirements
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