laborer resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

  • Safety-First Mentality
  • Project Support
  • Physical Strength and Stamina
  • Superior Work Ethic
  • Team Player
  • Worksite Safety and Maintenance
  • Social Perceptiveness
  • Customer Preferences
  • Systems Analysis
  • Data Accuracy
  • Clerical Support
  • Banking
  • Customer Service
  • Power Point
  • Microsoft Office
  • Upselling
  • CSR
  • Serving Experience
  • Technical Support
Work History
11/2021 to Current Laborer Temco | Troy, OH,
  • Performed quality checks on products and materials to identify any defects.
  • Solved and identified any complex issues that impacted management.
  • Followed written instructions to construct various types of equipment.
  • Performed general housekeeping and cleaning tasks.
  • Generated daily productivity records and assisted senior leadership during executive decision-making processes.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Notified supervisors of defective equipment or material.
  • Led inventory processes to minimize project lags.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Assisted team members with tasks that require group effort.
  • Worked alongside staff to discuss and implement best practices and exceed team objectives.
  • Read work orders to determine work assignments and equipment and materials needed.
05/2021 to 11/2022 Trust Administrator Tiaa | Nashville, TN,
  • Managed investment funds to maximize return on client investments.
  • Consulted with potential investors to assess objectives and discuss optimal strategies.
  • Investigated market changes and devised approaches to take advantage of emerging opportunities.
  • Maintained close watch on financial and operational performance of different funds and made proactive adjustments to keep portfolios in conformance with plans.
  • Developed or implemented fund investment policies or strategies.
  • Evaluated compliance of potential updates with established company frameworks and strategic plans.
  • Evaluated transactions and reporting for adherence to applicable regulatory guidelines and data integrity.
  • Resolved problems, improved operations and provided exceptional service.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Conducted research, gathered information from multiple sources and presented results.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team-building activities to enhance working relationships.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Monitored company inventory to keep stock levels and databases updated.
  • Received and processed stock into inventory management system.
02/2018 to 05/2021 Sr. Universal Banker Mechanics Bank | Fresno, CA,
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
  • Trained and mentored junior banking staff to maximize performance, efficiency and compliance.
  • Balanced teller drawers and ATM cash.
  • Checked accounts for fraud and provided law enforcement with relevant details.
  • Handled various accounting transactions.
  • Calculated fees due, interest and change for customer transactions.
  • Maintained friendly and professional customer interactions.
  • Executed wire transfers, stop payments and account transfers.
  • Wrote and distributed customer correspondence.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Received loan and utility payments, sending funds to correct destinations.
  • Delivered services to customer locations within specific timeframes.
  • Onboarded new temps by entering employee information into systems.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
02/2013 to 08/2018 Server/Manager Dairy Queen | City, STATE,
  • Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
  • Checked establishment, service stands and aisle area cleanliness before welcoming guests.
  • Evaluated kitchen employee performance, initiated disciplinary actions and reassigned staff to meet changing customer volumes.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Identified and reported defective products and units to vendors and requested replacements to maintain food quality standards.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Developed unique events and special promotions to drive sales.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Motivated staff to perform at peak efficiency and quality.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maximized quality assurance by completing frequent line checks.
  • Oversaw food preparation and monitored safety protocols.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Enhanced business productivity by training multiple team members and multiple servers on best practices and protocols.
Expected in to to No Degree | Criminal Justice Lewis And Clark Community College, Godfrey, IL GPA:
Expected in 08/2013 to to High School Diploma | Faith Christian Academy , Carrollton, IL, GPA:

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Resume Overview

School Attended

  • Lewis And Clark Community College
  • Faith Christian Academy

Job Titles Held:

  • Laborer
  • Trust Administrator
  • Sr. Universal Banker
  • Server/Manager


  • No Degree
  • High School Diploma

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