Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge.

Skills
  • Recordkeeping abilities
  • Customer service
  • Planning and coordination
  • Supervision
  • Project organization
  • Problem resolution
  • Administrative support
  • Relationship development
  • Organization
Experience
04/2018 to 06/2018
Laborer Montana State University, Inc Bozeman, MT,
  • Planned for [Type] and [Type] construction projects by analyzing width and length of areas.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Measured, cut and laid out materials based on individual job requirements.
  • Cut [Type] materials into specified sizes for installation using tile cutters and power saws.
08/2014 to 05/2015
Assistant Manager Sonic Drive-In Roanoke Rapids, NC,
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Completed inventory audits to identify losses and project future demands.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Supported sales management initiatives to optimize business development.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Evaluated employee performance and developed improvement plans.
  • Delegated daily tasks to team members to optimize team productivity.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
03/2013 to 10/2014
Sales Associate Stanton Optical Gastonia, NC,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Offered product and service consultations and employed upselling techniques.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Negotiated and closed deals with minimal oversight.
  • Processed orders through system and coordinated product deliveries.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
  • Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Mixed and matched paints according to customer specifications.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
Expected in 06/2013
High School Diploma:
Pennsylvania Cyber Charter School - Midland , PA
GPA:

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Resume Overview

School Attended

  • Pennsylvania Cyber Charter School

Job Titles Held:

  • Laborer
  • Assistant Manager
  • Sales Associate

Degrees

  • High School Diploma

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