Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Accomplishments
Safety Supervised a team of 32 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
Spreadsheet development
Billing and Invoicing
Scheduling and calendar management
Sorting and labeling
Database administration
Customer and client relations
Office administration
Filing and data archiving
Meeting minutes
Bookkeeping
Accounting familiarity
Documentation and control
Meeting arrangements
Spreadsheet management
Recordkeeping
Social media knowledge
Multi-line phone proficiency
Project planning
Travel planning
Employee timesheet processing
Scheduling
Payroll and budgeting
Hand and power tool operation
Forklift trained
Preventive and Reparative Maintenance
Loading and Unloading Proficiency
Repair
Carrying heavy loads
Safety and compliance
Client needs analysis
Underwriting and adjustments
Quotes and sales
Work History
11/2020 to Current
LaborerArcosa, Inc. – Houston, TX,
Conducted safety meetings as the certified Safety Leader
Used measuring tools such as gauges and tape measure to identify conforming parts during production.
Prepared job sites by removing debris and setting up materials and tools.
Performed general housekeeping and cleaning tasks.
Directed traffic away from hazardous locations to protect team members and general public.
Utilized construction tools and machinery to effectively complete job site projects.
Contributed to team results in fast-paced environments.
Worked alongside team to accomplish work goals according to schedule.
Operated equipment such as fork lifts
Reviewed blueprints and job specifications to plan completion and estimate project costs.
01/2017 to 10/2020
Secretary's AssistantNational General – Newport, TN,
Provided clerical support to company employees by copying, faxing and filing documents.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Produced highly accurate internal and external letters and memoranda.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
Kept reception area clean and neat to give visitors positive first impression.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Kept communications consistent with drivers on policies and initiatives.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Received and routed business correspondence to correct departments and staff members.
08/2015 to 12/2016
Insurance AgentLiberty National Life Insurance Company – City, STATE,
Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Approached potential clients by using direct marketing mailings and phone contacts.
Maintained high standards of customer service by building relationships with clients.
Responded to customer calls swiftly to resolve issues and answer questions.
Upsold additional products and services after identifying customer needs and requirements.
Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
Obtained underwriting approval by completing application for coverage.
Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Met and exceeded revenue goals through generating new leads and identifying new clients.
Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increased sales.
Finalized sales and collected necessary deposits.
Education
Expected in to to
No Degree: Nursing James H. Faulkner State Community College - Bay Minette, AL GPA:
Expected in to to
No Degree: Nursing Troy University - Troy, AL GPA:
Expected in to to
No Degree: Business Administration And Management Faulkner University - Montgomery, AL GPA:
Expected in 05/2011 to to
High School Diploma: Mattie T Blount High School - Eight Mile, AL GPA:
Certifications
Microsoft Software Training - yearly between 2017-2020
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