Reliable individual with skills and experience as Lab Technician. Smart and committed to job well done and offering exceptional drive. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Grasps company initiatives quickly as CSR, achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always applies good judgment when performing duties.
Quality control monitoring Quality control Database Management Lab equipment maintenance Report Preparation Performance Monitoring Sales Scheduling Sales Goals Client Needs Assessment Guest Services Account Management Professional Telephone Voice Call Select Communication Systems Customer Complaint Resolution Troubleshooting Technical Issues Telemarketing Expertise Product Knowledge Appointment Setting Call Volume Analysis New Product Information Insurance Knowledge Prospecting Clients Quality Management Technical Support Product Sales Customer Accounts Management Telecommunications Billing Inquiries Order Fulfillment Inbound and Outbound Calling Sales expertise Credit card processing Report preparation Complaint resolution International sales support Stocking and replenishing Recordkeeping strengths Administrative support Good listening skills Stock management Key holder experience Shipping procedures understanding Receiving support Account management Creative problem solving Service standard compliance Warehousing functions Strategic sales knowledge POS systems expert Money handling abilities Retail materials management Key stakeholder relationship building Professional telephone demeanor Training development aptitude Retail store support
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