Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Detail-oriented Laboratory Technician with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams. Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. Knowledgeable laboratory professional skilled in all facets of medical laboratory testing. Familiar with TJC, OSHA and FDA guidelines. Quality-driven team player with accuracy-focused and efficient approach, offering [Number] years of industry expertise.

  • Critical Thinking
  • File Organization and Maintenance
  • Automated Laboratory Testing
  • Verbal and Written Communication
  • Problem Solving
  • Safety Monitoring
  • Abnormality and Disease Detection
  • Contributing Team Player
  • Materials Testing
Work History
05/2020 to 10/2020
Lab Tech St. Elizabeth Healthcare Fort Thomas, KY,
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Routinely retracted patient throat cultures and prepared for lab submission.
  • Processed patient specimens according to priority and documented results.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
05/2020 to 10/2020
Lab Tech St. Elizabeth Healthcare Lawrenceburg, IN,
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Logged patient information and recorded results into system using [Software] and [Software].
  • Processed patient specimens according to priority and documented results.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Routinely retracted patient throat cultures and prepared for lab submission.
10/2015 to 10/2020
Cashier Safeway Show Low, AZ,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
  • Reviewed weekly sales circulars and monitored price changes.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers with special services, account updates and promotional options.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
04/2005 to 03/2016
Front Desk Receptionist Hackensack University Medical Center East Brunswick, NJ,
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Volunteered to help with special projects, assuming variety of tasks and duties, including [Task] and [Task].
  • Kept accounts in balance and ran daily reports to verify totals.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Completed clerical duties and tasks for clinic administration.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Participated and led employee staff meetings, reporting trends in procedures, advising leadership on resources needed and receiving information to be disseminated
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Disseminated sensitive patient information in [Number] languages and coordinated with translators to provide service to individuals from diverse backgrounds.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Managed master calendar and scheduled appointments for [Number] providers based on optimal patient loads and clinician availability.
  • Enhanced office efficiency by handling [Number]+ callers per day.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Completed and filed financial documentation for accounting purposes.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Carefully transcribed phone messages and relayed to appropriate personnel within [Number] minutes of each call.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing [Task].
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Maintained current and accurate medical records for over [Number] patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
Expected in 05/2000
High School Diploma:
Jess Lanier - Bessemer, AL,

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Resume Overview

School Attended

  • Jess Lanier

Job Titles Held:

  • Lab Tech
  • Lab Tech
  • Cashier
  • Front Desk Receptionist


  • High School Diploma

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