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Know Your Client Kyc Onboarding Analyst Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Links
  • https://www.linkedin.com/in/vivian-vo/
Professional Summary

Enthusiastic analyst eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Clear understanding of Global Anti-Money Laundering policies, computer systems and training in KYC (Know-Your-Client). Motivated to learn, grow and excel in the banking industry.

Work History
07/2019 to Current
Know Your Client (KYC) Onboarding Analyst T-Roc Elgin, AZ,
  • Prepared high-risk reviews with results and recommendations for customer onboarding, closure and retention with clients in Investment Bank and Corporate Bank
  • Subject Matter Expert for team of fifty on internal/external policies, procedures, and research applications used for client due diligence.
  • Assisted another team function with remediating 500 total files over the course of six months. Files were completed with priority and high quality control standards.
  • Assisted another team function with client outreach. Obtained information related to account and worked with other analyst and managers when needed to communicate customer account information.
10/2017 to 01/2018
Bilingual Retail Sales Associate Verizon Casselberry, FL,
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
02/2017 to 08/2017
Shift Manager Key Holder The Children's Place City, STATE,
  • Recruited, hired and trained over 6 new team members in 6 months. Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
05/2016 to 02/2017
Retail Sales Associate The Children's Place City, STATE,
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Skills
  • Computer systems knowledge
  • Interpersonal and client communications
  • Hiring and onboarding team members
  • Client satisfaction-driven
  • Product and Service Sales
  • Multi-tasking strength
  • Problem-solving skills
Education
Expected in 05/2019
BBA: Finance
University of Georgia - Athens, GA
GPA:
  • Graduated with 3.3 GPA
  • Received Zell Miller Scholarship (100% tuition over the course 4 years)
Expected in 05/2019
Certificate: Legal Studies
UGA - Terry College of Business - Athens, GA,
GPA:

- Gained knowledge for complex legal environment of business as well as inclusion and diversity in the workplace

- Took courses in Legal Regulatory Environmental Business, Business Law, and Employment Law

Expected in 05/2019
Certificate : Entrepreneurship
UGA - Terry College of Business - Athens, GA,
GPA:

- Learned about the lifecycle of start-ups and common themes associated with start-ups requiring integrated thinking and experiential learning

- Took courses in Managing an Entrepreneurial Venture and Entrepreneurial Finance

Affiliations

Women on Wall Street

- Advocate for helping women advance in the banking industry, especially in leadership roles

- Set up a mentorship program to help link up senior executives with junior analysts

- Hold workshops to help people gain more insight on how to advance one's career and general industry knowledge


UGA Arch Ready Certificate
- 5-hour certificate program that is designed to develop a strong sense of professionalism in students.

- Workshops that helped with resume, cover letters, interviewing, networking and more, these small intimate groups allowed students to practice hands on with one another.

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Resume Overview

School Attended
  • University of Georgia
  • UGA - Terry College of Business
  • UGA - Terry College of Business
Job Titles Held:
  • Know Your Client (KYC) Onboarding Analyst
  • Bilingual Retail Sales Associate
  • Shift Manager Key Holder
  • Retail Sales Associate
Degrees
  • BBA
  • Certificate
  • Certificate

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