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keyholder manager resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organizational abilities. Seek role of increased responsibility to leverage strengths in service and sales. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing business revenue and decreasing shrinkage while exceeding sales and productivity objectives. Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal of all areas. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Experienced cashier adept at applying mathematical skills to calculate prices, tax and totals. Self-directed team member with open schedule and strong desire to contribute extensive background for overall business success. Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience. Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. Retail Sales Associate versed in merchandising, display design and customer relations. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently. Server who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Award-winning retail sales and customer service expert. Able to consistently meet commission-based sales goals. Resourceful Keyholder experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling. Highly responsible with strong accuracy and dedicated nature. Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Skills
  • Customer relations
  • Customer service excellence
  • Cash drawer balancing
  • Physical strength
  • Cash counting
  • High volume transactions
  • Payment processing
  • Merchandise display creation
  • Cash counting machine operations
  • Cleaning standards
  • Credit and debit processing
  • Merchandise restocking
  • Transaction processing
  • Mathematical strengths
  • Written and verbal communication
  • Knowledge of wine and spirits
  • Cash management
  • POS systems
  • Staff mentor
  • Credit and cash transactions
  • Cash handling policies
  • Outgoing and enthusiastic
  • Product bagging
  • Customer order recording
  • Register balancing
  • Customer greeting
  • POS operations
  • Professional appearance
  • Coin counting
  • Customer assistance
  • Credit card payment processing
  • Security monitoring
  • Restocking inventory
  • Order taking
  • Issue resolution
  • Credit card authorizations
  • Excellent verbal communication
  • Order bagging
  • Store merchandise handling
  • Identification verification
  • Money management
  • Store cleanliness and appearance
  • Point of Sale workflow optimization
  • POS expertise
  • Product recommendations
  • Loss prevention
  • Drawer maintenance
  • ID verification
  • Scanner operations
  • Examination Preparation
  • Operating EKG Equipment
  • Critical Thinking
  • Blood and Tissue Collection
  • Completing Insurance Forms
  • Supply Management
Education and Training
Dr Paul L Kelley Volunteer Academy Knoxville, TN Expected in 2017 High School Diploma : - GPA :
Experience
Barrett Business Services - Keyholder Manager
Belmont, NC, 10/2022 - 12/2023
  • Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
  • Operated cash register.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Maintained store and maintained appearance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Replenished retail merchandise and displays to deliver strong visual presentation.
  • Monitored sales floor to prevent product loss and item damage.
  • Signed for incoming shipments in manager's absence.
  • Set up visually appealing promotional displays.
  • Suggested additional items and merchandise to boost sales.
  • Monitored sales performance through analysis of sales reports and comparison shopping.
  • Responded to safety and loss prevention incidents.
  • Invited customers to participate in store activities and special events.
Regal Cinemas Corporation - Cook
Sunrise, FL, 07/2022 - 02/2023
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Used standardized recipes and other instructions to prepare food.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Replenished food items from inventory and rotated ingredients.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Managed portion control using correct utensils during preparation and plating.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Party City - Cashier
City, STATE, 10/2016 - 04/2022
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed refunds for worn, damaged and broken merchandise.

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Resume Overview

School Attended

  • Dr Paul L Kelley Volunteer Academy

Job Titles Held:

  • Keyholder Manager
  • Cook
  • Cashier

Degrees

  • High School Diploma

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