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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview

Highly enthusiastic customer service professional with 8 years client interface experience. Two years junk removal / moving experience.



Core Strengths
  • Seasoned in conflict resolution
  • Strong organizational skills
  • Active listening skills
  • Top sales performer
  • Adaptive team player
  • Energetic work attitude
  • Excellent communication skills
  • Goal-oriented
  • Excellent negotiating tactics
  • Deadline-driven
  • Strategic planning
  • Dependable and reliable
Accomplishments

Data Reports

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Sales

  • Consistently generated additional revenue through skilled sales techniques.


Work Experience
Junk Removal / Moving Labor, 05/2011 - 3/5/2013 12:00:00 AM
Hajro & Partners Los Angeles, CA,

Maintained accurate specifications for each project.


Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.


Processed shipment documents neatly and efficiently for each load.


Hooked and unhooked trailers from the tractor and converter dollies.Loaded and unloaded trailers with mechanical freight handling equipment.


Submitted reports on the condition of the truck at the end of each trip.


Delivered customer orders to homes and places of business within established time frames.


Unloaded, picked, staged and loaded House hold items for shipping.



Register / Customer service, 02/2009 - 05/2011
Einstein Bagels City, STATE,

Quickly unloaded product shipments and stocked freezers.


Took initiative to find extra tasks when scheduled duties were completed.


Worked well with teammates and openly invited coaching from the management team.


Followed all established restaurant practices and procedures.

Customer service representative/Sales, 2006 - 02/2009
AT&T (ACG) City, STATE,

Provided accurate and appropriate information in response to customer inquiries.


Confirmed that appropriate changes were made to resolve customers' problems.


Up sold prospective customers using lead generating methods and performing an average of 60 cold calls per day.

Register / customer service, 09/2006 - 2007
Mcdonald's City, STATE,

Up-sold additional menu items, beverages and desserts to increase restaurant profits.


Recorded customer orders and repeated them back in a clear, understandable manner.


Correctly received orders, processed payments and responded appropriately to guest concerns.

Educational Background
: , Expected in 08
-
Capitol High School - West Palm Beach, FL
GPA:

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resume Strength

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Resume Overview

School Attended

  • Capitol High School

Job Titles Held:

  • Junk Removal / Moving Labor
  • Register / Customer service
  • Customer service representative/Sales
  • Register / customer service

Degrees

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