Jr Business Analyst Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Solutions-oriented professional possessing a unique combination of skills, including business analysis, functional documentation writing, and quality assurance testing.

  • Fast learner
  • Requirement tracing
  • Functional requirements
  • Advanced problem solving abilities

  • Superb communication skills
  • Critical thinking
  • Scope and project definition
  • Advanced Excel modeling
Relevant Professional Experience
Jr. Business Analyst, 2011 to 10/2011
Cruise PlannersCoral Springs, FL,
  • Created functional requirements documentation for web applications
  • Consulted on client projects with team members
  • Conducted data analysis and market research
  • Collected, analyzed and stored information
  • Helped plan, design, program, test and implement client projects
  • Delivered marketing reports and presentations to clients
  • Processed electronic documentation
  • Estimated resource and record management requirements
  • Created plans, time lines, milestones, user approvals, charts and reports for use in managing an assigned project
  • Recommended and established program objectives, priorities and schedules in conjunction with user and functional requirements
  • Conducted end-user training, as needed, for assigned applications
Additional Professional Experience
Owner and Event Manager, 2010 to Current
Fitzgerald AffairsHouston, TX,
  • Established and maintained more than eight business accounts.
  • Completed purchase orders and customer invoices.
  • Leveraged social media websites such as Facebook to promote services.
  • Created events to exact client specifications while adding unique flare.
  • Managed all crises effectively and in a timely manner to ensure superior event services.
  • Prepared and maintained client budgets.
  • Coordinated with renter's management, vendors, entertainers and others to negotiate costs and determine requirements in regards to technical, security and/or other requirements.
  • Ensured adequate staffing for events and scheduled set-up, technical, stage and other crews accordingly; supervised crews during events.
  • Maintained contact with patrons of clients via telephone or written correspondence.
  • Attended events to facilitate operations and responded to emergencies, problems, etc., ensured all aspects of events are implemented and controlled according to plans.
  • Requested services including reserving conference rooms, determining catering needs, preparing materials and tracking various expenditures and revenues.
  • Collected fees and maintained any necessary records.
Assistant Branch Manager, 05/2013 to 08/2014
Enterprise HoldingsPearland, TX,
  • Managed efforts of employees in providing a high level of customer service, including rental counter, customer flow, telephone handling as well as training by example.
  • Developed and maintained branch operational, marketing and sales plans.
  • Supervised, mentored, trained, coached, evaluated, and developed team of six staff members.
  • Built and maintained vendor relations resulting in 54% fleet growth.
  • Provided continual formal and informal feedback regarding employee performance.
  • Ensured adherence to company procedures and applicable laws.
  • Maintained account receivables, bad debt to below corporate average of $6 per car.
  • Continually increased revenue by 17% month over month.
  • Built customer confidence by making the store experience interactive, engaging and reassuring customers.
  • Planned and conducted meetings, events, and activities to grow local market share.
  • Conducted customer follow ups to ensure excellent service.
  • Surpassed branch sales goals in four consecutive quarters.
Marketing and Public Relations Supervisor, 04/2007 to 11/2010
Peace of Mind CounselingHouston, TX,
  • Supervised marketing and public relations team
  • Designed and created website constructs and marketing materials
  • Coordinated company resources and handled budget oversight
  • Developed and prepared acknowledgments, newsletters, brochures, reports, correspondence, and informational and solicitation materials for various activities.
  • Oversaw planning, initiation and completion of all marketing initiatives and projects
  • Delivered reports and presentations
  • Planned and conducted meetings, events, and activities to recruit volunteers, and build and maintain relations with donors
  • Consulted with CEO to assess marketing needs
  • Organized and conducted new-hire training programs
  • Worked to strengthen positive attitudes toward the company and mental health initiatives within in varied socio-economic communities
  • Participated in the development of annual programs and initiative-focused campaigns
  • Tracked all media coverage and responded to media inquiries.
Program Coordinator, 03/2005 to 11/2009
Houston Baptist UniversityHouston, TX,
  • Developed marketing campaign strategies
  • Designed, created and implemented marketing campaigns
  • Managed and coordinated programming team
  • Planned and conducted meetings, events, and activities to recruit volunteers, build relations with alumni, and maintain good relationships with various groups
  • Handled budget oversight Organized and conducted student orientations
  • Analyzed data to deliver reports and presentations on campus participation and event assessments
  • Consulted with university management and Board of Trustees to asses event needs
  • Developed new-hire process and campus traditions
  • Directed campus wide and community activities
  • Performed all general office work including shipping and receiving of office mail and packages, memos, filing, faxing.
B.A: Business and Communication, Expected in 2009
Houston Baptist University - Houston, TX

Coursework in Finance, Statistics, Project Management, Microeconomics, Communications, Administration, English, Journalism, Marketing, Advertising and Public Relations.

  • Advanced knowledge of Microsoft Word, PowerPoint, Excel and Access; Adobe Premiere and Illustrator
  • Data analysis, training, development, project management, data and functional requirement documentation, excellent written and verbal communication
  • Advanced problem-solving, great organizational skills, active learning, adaptable

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Resume Overview

School Attended
  • Houston Baptist University
Job Titles Held:
  • Jr. Business Analyst
  • B.A

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