Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • Currently working in CCB Operation Technology - Business Middleware(BMW) at JP Morgan Chase as a Lead
  • More than 12 years of consolidated experience in the field of Information Technology encompassing a wide range of skill set, roles and industry verticals.
  • Have experience in Credit Card & Finance functional domain at American Express-Phoenix-AZ(IBM) performing multiple roles - Tech Lead, Project Coordinator and Analyst in Driving Offshore Team for the New Business Requirements and its Implementation; Coordinating activities between American Express Business & Technology Client and the IBM India offshore delivery team.
  • Have worked in Public Sector at NYPD (New York Police Department) Client in NY as a Sr. Application Developer for IBM India.
  • Java 8; Spring Boot
  • Domain Driven Design - Microservices and photon Kafka 1.1.15, photon Cassandra 1.1.15; kafka-spring 1.3.5; cassandra-spring 1.5.18;
  • Cloud/Gaia; spring cloud service 1.6.1
  • Swagger2
  • Mockito 1.10.*; Junit 4.12
  • SOAP UI 5.2.0
  • GIT 2.13.1
  • Maven 3.5
  • IDE - Intellij IDEA 2018.1; Eclipse Mars.1(4.5.1); IBM Rational SW Architect for Websphere 7.5
  • Database: IBM DB2 9.7.5; Oracle 10.2.*
  • AJAX Framework with DOJO Toolkit (JSON jar 1.0)
Java Software Engineer, 12/2017 to Current
PaychexSan Antonio, TX,

Few of the Critical Projects Jessica Led and took ownership of:

  • ACH Payments: Jessica led the project by working with MSP Product owner and partnered with Digital Offshore Team along with Digital Team at Texas to deliver highly complicated, critical Home Lending Project. Jessica Completely T-Shaped herself to clarify the complex Flex Dates use case scenarios. Jessica created new flow diagrams showing system and functionality flow end to end to make sure all parties are in agreement with the implementation by BMW.
  • Chase360-ML Check Deposit Fraud: Jessica Led this project and completely took ownership of successful release. The project was about Chase360 activity data sourcing to DepCon 16 rules by adding new microservice chase360 orchestration in the SI service - AnalyzeTransactionRisk which comprises of several labyrinth flows with different hubs in it. The goal of sending the 208 fields received from RFIS to Rules was to build a ML analytic environment and model implementation and execution platform for Deposit Check Fraud detection to respond in real time as fraud attack pattern change. The estimated Business Benefit was $6.4MM Net Operating Loss Reduction.
  • Jessica triaged and resolved several critical Production and Test environment problems. Few of the highly critical production issue Jessica resolved and hence prevented potential P1s are:
  • Implemented solution to cover SIMBA DB Flip from primary to backup DB as primary DB as the primary DB was going to be removed as a part of maintenance.
  • Implemented solution to enable JMS/Queue Manager load balancing to use available QMGAR in Authentication JVM which was preventing customers open a new account.

Overall roles and responsibilities performed in Projects

  • Designed, developed and integrated Business Middleware (BMW) services using Java/J2EE, Spring Boot, Maven, SOAP API and RESTful services for Consumer & Community Banking, Mortgage and Auto Finance area.
  • Led team, providing best development practices, best optimized implementation by leveraging several years of past experience in IT field
  • Leveraged CI/CD Pipeline methodology using Jules Pattern Build option
  • Involved in Migrating applications to Cloud/Gaia pools
  • Attended in person DDD workshop and hands on Microservice implementation using Kafka Topics as streaming platform with publish subscribe model with Cassandra as database
  • Trained and provided guidance new team members in the team by taking presentations to explain BMW - Retail Service Infrastructure (RSI) and Fusion
  • Supervised team of Developers in analysis and creation of the web services in Fusion and SI services
  • Implemented solutions for Consumer and community banking domain and Auto Finance area by developing and integrating Business Middleware (BMW) Services using SOAP API and RESTful services.
    Developed enhancement in the BMW legacy system - Retail Shared Infrastructure using OSGI framework
  • Developed and executed Java Unit test cases using Mockito for all the operations constructed in BMW
  • Took complete ownership of the new requirement, assignments and defects of the team as a whole to make sure the solution is delivered on time with quality
  • Troubleshooted issues by checking logs using UNIX commands and VI editor by connecting the boxes using Super Putty
  • Followed Agile Methodologies comprising Daily stand ups and tracking the Jira Card Stories
  • Worked with DevOps by creating tickets and following up all line of business for deployment for BMW and RSI services;
  • Assessed code during testing stage to determine potential glitches and bugs.
Senior Java Consultant, 06/2017 to 12/2017
Aetna Inc.Glasgow, KY,

Worked at JP Morgan Chase Easton Office in BMW space for 6 months. Roles and Duties were similar as described above.

Senior Application Developer, 11/2004 to 12/2013
Abb LtdGeorgia, AL,

Sr. Application Developer Location: NYPD, New York, USA
Worked at NYPD client in New York for more than 3.5 years. Handled the big complex Real Time Crime Center (RTCC) application which comprised of several Data Sources (e.g. Probation, Arrest, Warrants, Summons, Complaint, Juvenile, 911, 311, Parole etc.), each as a separate application within a big RTCC application. The application was constructed in Java using JavaScript, Struts, JSP, spring and Hibernate ORM deployed on IBM Websphere Portal Server 6.1. Apart from the application’s core development in java/j2ee, it was also configured with IBM Omnifind Enterprise Search to provide users free text search functionality for Complaint and 911 Narratives. It also had Lotus Quickr and Sametime configured in it. It was the most used web application by NYPD officers and detectives for instant information to help stop emerging crime.

Below were my roles and responsibilities in the project:

  • Analyzed client’s business requirements and processes through document analysis and workflow analysis. Used Water Fall Methodology addressing all phases of Software development Life Cycle
  • Designed new Business requirement for RTCC and NYPD Crime Dataware house (CDW) applications by creating documents – Project Charter, Requirement doc, design documents, use cases etc. using Rational Software Architect and Visual Studio
  • Developed applications for NYPD Crime Data Warehouse using java technologies - Spring Framework, Struts, Hibernate ORM with IBM DB2 as the backend, deployed on IBM Websphere Application Server 6.1
  • Developed Data Access Layer of the java RTCC application by creating Hibernate Mapped Classes or Java Objects for corresponding database tables and using Hibernate Query Builder
  • Followed MVC Architecture for developing and designing RTCC and Crimeware Dataware house application
  • Carried out client side validation by developing the validation framework using struts and writing front end code in JavaScript, HTML and CSS
  • Created and executed SQL queries using IBM DB2, MS-SQL and Advanced Query Tool for data analysis of any new business requirements and to troubleshoot any data issue
  • Developed JUnit Test cases to test all the methods and functionalities of the application
  • Configured and created Omnifind Crawlers and integrated it with the Real Time Crime Center Application and other application to provide NYPD Officers an easy solution for searching any information related to any crime or investigation
  • Developed SOAP Web Services for SuperFinder Search Functionality using Apache AXIS API to help law enforcement for fast investigation
  • Performed Websphere Portal Server Administration for personalization and customization of pages, portlets, themes and skins
  • Provided production support solution and critical fixes for project related issues

Onshore Tech Lead Location: American Express, Phoenix, USA
Worked as an Onshore Tech Lead for more than 1.5 years in Amex at Phoenix, AZ. Led the Payments Reconciliation Internet Application having 9 million user bases with 10 million transactions on daily basis. The application would provide merchants easy and fast access to financial report as to when and how much they are getting paid by American Express. Handled Offshore Development team of size 10 including application developers and back-end team. As an Onsite Tech Lead was responsible for, Analysis, Cost Estimation, design, development and implementation of new redesigned RIA (Rich Internet Application) online payments application for American Express Merchants using State of the Art web standards.

Below were my roles and responsibilities for the project:

  • Created sizing and estimation for the new business requirements and Projects that needs be sent to Amex Client
  • Followed Amex1 Methodology to address all aspects of Software Development Life Cycle to reduce risk & failure and deliver quality product
  • Designed and developed new Business requirement for OMS Payments Reconciliation application using java/j2ee technologies and frameworks in Websphere Application Server platform, IBM DB2/Mainframes and IBM HTTP Server
  • Created dynamic front end screens of the application providing user a Rich Internet Interface by using AJAX framework - Dojo toolkit, HTML, CSS and customized dojo widgets using JSON Objects
  • Developed the application’s validation and request processing using Struts-Spring MVC framework
  • Implemented Functionality using Spring JMS template for MQ sender and MQ Receiver
  • Developed Spring based Data access layer by using Spring DAO and Spring Stored Procedure
  • Conducted more than five levels of testing including functional, regression, user acceptance, integration and performance to deliver impeccable product.
  • Created and Finalized location of software components to ensure efficient interaction leading to optimal performance
  • Performed Code review of the application to achieve high performance tuning and optimized SQL query enhancements
  • Worked and coordinated with Amex Technology, Amex Business and Offshore Team for any new specification and application issues.
  • Provided day to day direction to the Offshore Development Team and regular project status to the Client, Project manager and IBM Manager by providing the project status report
  • Created quality documents required by the project and effect the transition of technology and interface
  • Created Stress test scripts, Set-up Stress test environment, Execute Stress Tests using HP Load Runner, HP Virtual user Generator
  • Provided production support solutions and critical fixes for project related issues raised by the user in Mercury Quality Center. Used IBM’s PMR (Problem Management Record) and IMR (Incident Management Record) process.

    Achievements during above tenure in Amex as Onshore Lead:
    Significant Contributed of $310K Demand Management Save at American Express Account Level for the year 2008.
R&D Engineer, 11/2003 to 11/2004
Hi-rel Electronica Pvt. Ltd.City, STATE,

Application Development in Visual Basic and Java for Vehicle Tracking System (VTS) for Client - Reliance Logistics.
VTS was comprised of Vehicle Monitoring Unit (VMU) and Base station software. VMU is installed in the vehicle and generates automatic tracking messages, which are sent to the Base station via SMS (Short Message Service). Base Station receives and sends the SMS from and to the VMU through Reliance gateway, SMSC server and the CDMA (Coded Division Multiple Access) module/GSM (Global System for Mobile Communication) Module.

  • Developed Base Station Front End for Presentation and Business Layer in Visual Basic using Visual Basic Developer Studio 6.0
  • Developed Java Side coding for the interface of message transmission and reception between Base Station and Vehicle
  • Developed components in Visual Basic for message transmission to Vehicle by using AT commands of CDMA module and GSM kit
  • Visited Customer (Reliance Infocom) site for troubleshooting of any issues faced at Base Station
  • Created and executed several test scenarios for Bases Station
    Unit/Module kit testing
Education and Training
Bachelor of Engineering: Electronics And Communications, Expected in 10/2001
North Gujarat University - Modasa, Guajarat, India,
Diploma in Advanced Computing: Information Technology, Expected in 01/2002
Centre of Diploma in Advanced Computing (C-DAC) - Ahmedabad,
  • IBM Certified SOA Associate
  • Sun Certified Web Component Developer for Java 2 Platform 1.4 - 2006
  • Sun Certified Programmer for Java 2 Platform 1.4. - 2006

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