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Janitorial Supervisor Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

I have come from a long line of hard workers very dependable. I have had 10+years in customer service I am a very upbeat and personable person very outgoing.

Skills
  • Folding clean laundry
  • Window cleaning
  • Maintenance scheduling
  • Ordering cleaning supplies
  • Vacuuming and sweeping
  • Cleaning and sanitation
  • Inter-department collaboration
  • Payroll understanding
  • Team Building
  • Performance improvements
  • Sorting and washing laundry
  • Dusting furniture
  • Cleaning bathrooms
  • Budget administration
  • Employee evaluations
  • Cash Register Operation
  • Point of Sale Systems
  • Guest Services
  • Cash Handling
  • Sales Goals
  • Cleaning
  • Sales
  • Deposit and Withdrawal Management
  • Accurate Money Handling
  • Customer Accounts Management
  • Cash counting
  • Product Sales
  • Transaction processing
  • Customer relationship development
  • Account updating
  • Night and safe deposit procedures
  • Relationship building and management
  • Accounting systems and software
  • Spanish speaking
  • Multilingual in languages
  • Excellent time management skills
  • Financial services
  • Cheerful
  • Positive
  • Savvy relationship-builder
  • Cash handling expertise
Work History
05/2013 to Current Janitorial Supervisor Alutiiq Llc | Arlington, VA,
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
  • Conducted or assisted with screening and hiring of job applicants, training employees and administering performance reviews to maintain adequate and qualified workforce.
  • Prepared and presented reports of hours worked, staff assignments and tasks and duties performed to properly allocate department expenses and maintain budget.
  • Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
  • Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed schedules, shift reports and other business documentation.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Evaluated employee performance and developed improvement plans.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Worked with front desk to respond promptly to all guest requests.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Managed laundry, including sorting, washing, drying and ironing.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Communicated repair needs to maintenance staff.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
10/2019 to 04/2020 Waitress Hilton Worldwide | Tulsa, OK,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
11/2019 to 03/2020 CNA Student Daybreak Venture | Weatherford, TX,
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve Skill.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Job Title.
  • Employed mobility devices and Type equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Maintained best-in-class standards for individualized care in Number-bed unit by continuously checking in with patients and families and quickly providing care.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Transported patients between rooms and appointments or testing locations.
Education
Expected in 05/2013 Diploma | Rolla High School, Rolla,Mo, GPA:

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Resume Strength

  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Rolla High School
Job Titles Held:
  • Janitorial Supervisor
  • Waitress
  • CNA Student
Degrees
  • Diploma

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