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janitorial supervisor resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (XXX) 432-1000, resumesample@example.com
Summary

Dedicated Janitorial Services Supervisor focused on maximizing team efficiency and skill with direct leadership and training strategies. Knowledgeable about safe chemical handling and cleaning techniques. Operates with clear standards for quality and performance.

Skills
  • Department coordination
  • Cleaning practices
  • Expense tracking
  • Staff evaluations
Experience
01/2013 to Current Janitorial Supervisor Alutiiq Llc | Mobile, AL,
  • Managed team supplies to maintain budgets and meet work demands.
  • Trained staff to follow team standards and use efficient techniques.
  • Maintained equipment with focus on preventive and predictive methods to keep costs low and avoid breakdowns.
  • Checked quality of work regularly through inspections and official assessments.
  • Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
  • Achieved adequate coverage for jobs by setting effective schedules and assigning tasks to each worker.
  • Used digital timekeeping system to document hours worked each day.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Operated incinerators and trash compactors to dispose of garbage.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Commanded controls over expenses and inventory for optimal budget tracking.
  • Liaised with vendors to obtain best pricing for housekeeping supplies and guest toiletries.
  • Diminished financial discrepancies by managing payroll and bookkeeping processes.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
10/2010 to Current Cashier Mccoy's Building Supply | Nacogdoches, TX,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and obtained replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
07/2004 to Current Freelance Housekeeper Alutiiq Llc | Fort Lewis, WA,
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
11/1985 to 02/2013 Janitorial Supervisor Loudermilk Conference Center | City, STATE,
  • Managed team supplies to maintain budgets and meet work demands.
  • Trained staff to follow team standards and use efficient techniques.
  • Operated incinerators and trash compactors to dispose of garbage.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Used digital timekeeping system to document hours worked each day.
  • Maintained equipment with focus on preventive and predictive methods to keep costs low and avoid breakdowns.
  • Checked quality of work regularly through inspections and official assessments.
  • Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
Education and Training
Expected in 02/1987 to to Bachelor of Science | Medicinal And Pharmaceutical Chemistry University Of Phoenix, Tempe, AZ GPA:
Accomplishments

Won the 2017 Photography Incognito Competition.

Activities and Honors

Won the 1987 and 2010 awards for the National Taxidermist Association Competition.

Certifications

Postgraduate Certificate in Ketamine Assisted Psychotherapy.

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Resume Overview

School Attended

  • University Of Phoenix

Job Titles Held:

  • Janitorial Supervisor
  • Cashier
  • Freelance Housekeeper
  • Janitorial Supervisor

Degrees

  • Bachelor of Science

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