Experienced worker with over 3 years of experience in janitorial. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic Food Expo, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of fast-pace and detail and training in food . Motivated to learn, grow and excel in food industry.
Skills
Employee scheduling
Preventive Maintenance
Materials requisition
Team Management
Organization
Team Building
Relationship Development
Problem Resolution
Customer Service
Communications
Recipes and menu planning
Order delivery practices
Food safety
Food preparation
Sanitization
Plating
Food presentation talent
Work History
Janitorial Supervisor, 12/2016 - Current Cleanpower – Jefferson, WI,
Maintained excellent attendance record, consistently arriving to work on time.
Increased customer satisfaction by resolving issues.
Supervised employees, including scheduling, training and performance monitoring.
Monitored priorities and liaised between maintenance team and management, strategically delegating tasks to promote timely completion.
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime 25%.
Maintained daily facility operations.
Coordinated daily workflow through task prioritization and concise scheduling.
Analyzed and identified equipment failure root causes and initiated correction actions.
Sales Associate, 10/2019 - 03/2020 Ken Garff – Clive, IA,
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained records related to sales, returns and inventory availability.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Maintained organized, presentable merchandise to drive continuous sales.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Educated customers on promotions to enhance sales.
Prepared merchandise for sales floor by pricing or tagging.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Processed product returns and assisted customers with other selections.
Food Expo, 03/2019 - 09/2019 Cafe La Trova – Miami, FL,
Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Maintained smooth and timely operations in preparation and delivery of meals.
Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
Cleaned areas regularly to maintain sanitation and safety standards and streamline service flow.
Collaborated with servers to collect information about specific customer desires and dietary needs.
Inspected completed dishes for best-in-class plating, aroma and food quality.
Planned promotional menu additions based on seasonal pricing and product availability.
Verified proper portion sizes and consistently attained high food quality standards.
Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Adjusted meal portions based on costs, availability and planned recipes to optimize restaurant revenue.
Led shifts while preparing food items and executing requests based on required specifications.
Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
Education
High School Diploma: , Expected in 05/2020 - Cypress Park High School - Cypress, TX, GPA:
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