IT System Manager Resume Example
Experienced IT Support professional with particular expertise in computer networks, Webpages and customer service. Recognized for solving computer issues quickly both in and out of the office.-the "go to" person. I am known as a hardworking, responsible, self-starter, user friendly intuitive communicator.
| Microsoft Office 365, Outlook 2016 |
| Microsoft Office 365, Outlook 2016 |
- As IT System Manager the following duties were part of my job, position changed as needed.
- Maintain the networks and computer equipment at SGA six locations in 5 states.
- Use remote software to fixed issues on equipment at other locations On call 24 hours a day.
- Travel to sites as needed Maintain SGA Lotus Notes email servers Do all the system tape backups including backing up data from our Orlando server.
- Maintain IP Phone system and help maintain cell phones Maintaining Network hubs, switches, and routers * Wireless network experience for desktop and laptops PC-Support (Hardware and Software) upgrade new software and hardware.
- Microsoft Office 365 support, provide help to end use programs Experience with Windows OS (Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Windows 2003 , 2008 and 2016 servers).
Motion Recruitment
- Working in between jobs search.
Chenega Corporation – Arlington Heights , PA
- Leica Geosystems is an international enterprise holding the leader functions in development, production and distribution of surveying and positioning systems.
- AS/400, Windows 2000, Windows 2003, Server Administrator duties include but not limited to: security for the system, running and printing reports, and doing system backups.
- Lotus Notes duties include: security for system, adding databases, maintaining information about current users.
- Maintain continuous contact between local servers with parent company in Herrbrugg, Switzerland.
- System Backup Administrator involves: Using either ArcServe ver 11 or Veritas ver 9 to maintain backups of systems and restoring information from Novell Netware, Lotus Notes, and Windows servers.
- Maintain Norton Anti-virus protection technology at network and client levels.
- PC-Support (Hardware and Software) upgrade new software and hardware.
- Microsoft Office support, provide help to end use programs.
- Imaging system with Norton Ghost for hard drive backup protection and to reinstall systems fast and with the least amount of downtime in case of system failure.
- Maintaining Network hubs, switches, and routers Wireless network experience for desktop and laptops Phone Administrator - Nortel Networks -- installing and maintaining phone system -- including IP phone systems Tracy Time - Time and attendance software --- track hours worked for payroll.
Indyne Inc. – Pittsburgh , AK
- Computer System maintain backup program for Rob Roy Inc.
- Installing software / hardware when needed.
Ferris State University - City, State
Business
Grand Rapids Community College - City, State
Computer Science GPA: 3.8
Installing Sonicwall routers thoughout company to establish VPN connection
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Resume Overview
School Attended
- Ferris State University
- Grand Rapids Community College
Job Titles Held:
- IT System Manager
- IT Support Manager
- Help Desk Technician
- Computer technician
Degrees
- Bachelor of Science : Business , 2003
Associate : Computer Science , 1998
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