9 years of meticulous and progressive work experience in institutionalizing the organizations processes in the multi-model, multi-layer based System and Software development process improvements and Quality assurance standards environment. Result oriented, Good Initiator, Quick Learner, Preventive Measures, Negotiator, and Collaborator, effective presentation skills on the cross functional status and process compliance reports and as well as a Trainer on the Process and Quality concepts to drive towards continual process improvements for better developing and deploying better products and services.
Model based Process Improvements.
Process and Product Quality Assurance
Independent reviews and compliance audits.
Continual Improvements using International Standards
External Certification & Assessments Liaison
Lean Six Sigma Tools and Techniques.
Customer and Management Review Meetings.
Cyient for CMMi L3 to L5 transition and successfully achieved the L5 rating.
Medha Servo Drives for CMMi L3 and successfully achieved L3 rating.
Verinon Solutions for CMMi L3 and successfully achieved L3 rating.
ISO 9001: 2015, ISO 27001:2015, TL9000 R5.5 re-certifications.
Successfully deployed the lean six sigma tools and practices.
Reliant Vision GroupMarch 2016 to CurrentIT Process Improvement Consultant Iselin, New Jersey
Identifying the Critical to Business, Process and Quality, correlated challenges to drive the need to plan for the Process Improvements inline with Capability Maturity Model Integration (CMMi), ISO and Six Sigma Systems.
Understanding the current As-is process to identify sub processes to be improved and to baseline the To be processes.
Develop the Capability Maturity Model Integration (CMMi) Quantitative Process Performance Objectives(QPPO), Key Performance Indicators (KPI's) and Six Sigma SIPOC derived from the Organization's Balance Scorecard/ Annual Road Map.
Assist in developing the process performance models and baselines to develop the QPPO's to help in achieving the business objectives.
Effective and efficient working knowledge with the risks, methods and benefits associated with model based process, FMEA and ISO 27001 international standard.
Develop reports on satisfaction summary, CSAT, ASAT and Transactional feedback and share to relevant stakeholders using the Tableau.
Guide in establishing and populating the repositories related to measurement, training, lessons learnt and best practices, project artifacts either in VSS, CVS or SharePoint.
Identify suitable tailoring guidelines and process waiver from the QMS/OSSP to meet the process improvement plan and project scope of applicability for the projects to establish their defined processes.
CyientJanuary 2014 to February 2016Assistant Manager - Quality | Business Excellence Team Hyderabad, Telangana
Managed a project budget of $[Amount].
Defined project deliverables and monitored status of tasks.
Boosted [Positive outcome] by [Number]% by [Action taken].
Drafted action plans and led meetings with department executives to review project status and proposed changes.
Delivered status reports to stakeholders for budgeting and planning purposes.
Collaborated with cross-functional teams to draft project schedules and plans.
Monitored costs, timescales and resources used to achieve [Goal]
Monitored team progress and enforced deadlines. Served as the single point of contact for project scheduling and changes.
Developed slideshows and other forms of media to present project progress to the executive team.
Updated and managed [Number] project databases. Audited [Number] work plans per [Time period] and offered recommendations for improvements.
Partnered with [Department Name] and [Department name] to address [Issue description].
Developed new analytics tool to allow senior management to understand the impact of each project.
Executed proof of concept implementations to validate product feasibility.
Medha Servo Drives Pvt LtdJanuary 2008 to January 2011Quality Coordinator Hyderabad, Telangana
Business Domain: Railway Automotive R&D Capability Maturity Model Integration (CMMi) Assessment Site Coordinator for R&D unit Accomplishments: Expedited successfully the Capability Maturity Model Integration (CMMi) L3 implementation and maintenance for the R&D business unit processes.
Trained employees on the Capability Maturity Model Integration (CMMi), ISO 9k, CENELEC, IRIS and Six Sigma.
Deployed the QMS/OSSP across the functional areas.
Facilitated the design of experiments for sensor based product research.
Broadened the product development process from initiation to the technology transfer.
Participate in the system and software requirements review, preliminary design reviews and critical design reviews.
Participate in the evaluation of the lab model and prototype model.
Participate in the weekly field failure meetings to identify the root causes.
Participate in group and peer code reviews.
Gathered the process performance measures, SIPOC for high maturity implementations.
Calibrated and created the process performance baselines and models.
Ensured the software quality assurance and process improvements.
Roll out of regular plan for the MRM's and IQA's.
Ensure the MRM's and its minutes are circulated timely.
Periodic revision of the product development process for effectiveness.
Performed more than 300 internal audits on the projects and the functional areas.
Peer reviewed the specifications and its implementation as well.
Evaluate the effectiveness of the STLC artifacts and reports.
Ensure bill of materials is consolidated effectively.
Coordinate and collaborate the inter-departmental teams for better product development management.
Resolve stakeholder's issues and escalate if necessary.
Ensure the lessons learnt and artifacts are populated in the designated repositories.
Broadened the product development process from initiation to the technology transfer.
Roll-out monthly PPQA and MRM schedule plan for the projects and functional areas.
Developed the PIID sheet for Capability Maturity Model Integration (CMMi) L3 appraisals.
Additional Responsibilities Quarterly internal audit inline with the ISO 9k, 27k, TL9k, IRIS and CENLEC Quarterly Process and Quality trainings based on skill gap assessments.
Evaluate and identify alternative tools for process automation.
Administered the time tracking tool.
Configured and administered the Kovair ALM tool for the projects.
Environment: Embedded C, FPGA, Test Jigs, Simulators, CAD 2D & 3D, CENELAC, Capability Maturity Model Integration (CMMi), ISO 9k, IRIS and and Lean Six Sigma Tools and Practices.
Fusion TechnologyMarch 2005 to December 2007Process Engineer Hyderabad, Telangana
Business Domain: Quality and Process Consultation Client Verinon Solutions (Capability Maturity Model Integration (CMMi) L3 Conducting the gap analysis inline with the selected models and standards.
Drafting the action plan to ensure the gap closure as per the commitments.
Quality and Information Management System definition.
OSSP definition and mapping of the existing QMS.
Build and draft the process using Visio or Swimlane and send for review and feedback from the Engineering teams review Build the QMS, IMS and OSSP and ensure the accessibility to the teams.
Develop training plans to provide guidance on QMS, IMS and OSSP.
Phase based roll out of the QMS, IMS and OSSP.
Facilitated our clientsin achieving the ISO 9000, 27001 certification and recertification.
Developed process manuals and flow charts for the Medical Billing and Coding transcriptions and established Information Security Controls as applicable.
Provided maintenance and support for iQMS through periodic reviews and internal audits to ensure the ISMS controls are practiced.
Train teams on the event based and periodic management and technical reviews.
Train teams on recording the minutes of meeting, its circulation and gap closure.
Train teams on the group and peer code reviews and follow up of the gaps.
Review the Engineering artifacts for adequacy inline with the customer requirements.
Ensure the phase wise artifacts are well documented and approved.
Conduct regular internal quality audits and track the identified gaps to closure.
Facilitate external certification and surveillance audits and gap closure.
Bring awareness to the teams on populating the required repositories.
Support in updating the PIID's sheet and consolidation of the artifacts.
Participate in Capability Maturity Model Integration (CMMi) appraisals as FAR group members and extra resource for assessments.
Streamline the process for maintenance and enhancements of QMS, IMS & OSSP.
Ensure continual process improvements and optimizations.
Education & Professional Certifications
Coventry University2013MBA: Global Business London, London, England
Assistant Manager - Quality | Business Excellence Team
MBA : Global Business Electronics and Communication Engineering Certified IQA TL9000 : Telecommunication Certified Lean Six Sigma Black Belt : Quality Managment Official Intro to CMMi : Process Improvements CSQP : Software Quality Assurance Internal Quality Auditor : Quality Management
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