It Manager resume example

• Managed a team of IT staff, provided leadership and deployed a security network that handles multiple remote locations.
• Oversaw all technology operations, software License, data Circuit contract, printer contract, ERP user Licenses and Facility Security contract to ensure continued aligned company strategy and priority and efficiency.
• Oversaw and proposed technology department budget plan and define systems needs and management of IT department contractors.
• Work close and communicate at all levels of the organization to ensure everyone in each department for update and changes, update new security policy has put in place or any improvement needs to be put in place.
• Assisted, oversaw and spearheaded short/long term IT projects and focused on productivity.
• Worked closely with our department staff to exchange views and documentation and set goals for our department.
• Keep and maintain accurate inventories of technology equipment and check-out.
• Proactively monitor and administer the network, workstation operating systems, security system, safety, backups and servers.
• Maintained Help Desk process and procedure documentation.
• Kept project teams on-task with proactive control of budgets, schedules and scopes.
• Assessed system needs, improved design processes and enabled systems to align more closely with business expectations.
• Maintained strong knowledge of applicable regulations to guarantee designs, operations and IT systems to meet those requirements.
• Built IT culture, delivered consistent and quality mentoring, training and onboarding for teams of contractors and staff members.
• Supervised lifecycle processes pertaining to IT framework.
• Hired, trained and managed employees and conducted performance evaluations.
• Oversaw, reviewed network policies and infrastructure to evaluate sub-optimal areas and develop solutions.
• Maintained close connection with project personnel to quickly identify and resolve problems.

Accomplishment:

Strategic Planning - Proposal budget planning new security camera system, form 24x7 security team, System upgraded and deployed network security policy.
Risk Management - Performed risk assessment. deployed security control policy, reduced risk factors by continuous security improvement, deployed SSO, implemented multi-layers VPN access. Setup contingency plan.

Innovation - Deployed Office 365. Championed deployed wireless bridge served multiple facilities at low cost & low, improved IT infrastructure and made great contributions to data security and End-Users friendly. Maintained system 99.9% uptime.