Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Microsoft Certified Professional with 20+ years experience. Results-driven IT professional well-versed in MS Enterprise Systems, network engineering, project management and product support. A trilingual Systems Administrator with great skills in problem-solving, analyzing issues and critical thinking. Organized and motivated employee eager to apply time management and organizational skills in various environments. Hardworking and highly organized, proactive and punctual with team-oriented mentality.

  • Servers and Systems Administration
  • Program installations
  • End-User Training
  • System upgrades
  • Troubleshooting and Maintenance
  • Performance analysis
  • Enterprise Technology
  • Organizational leadership
  • Software testing
  • Hardware expertise
  • Server improvements
  • Infrastructure updates
  • Diagnosing issues
  • System updates
  • Data Backup
  • VPN
  • Remote Access
  • Imaging

Software Experience: TCP/IP, Active Directory, Microsoft Exchange, SAN, NAS, Storage Archiving, Terminal Services, SMS, SCCM, VoIP, VMWARE, MS SQL, Office 365, SharePoint, ServiceDesk.

Hardware Experience: Cisco Routers, Switches, NetApp DELL, HP, IBM, Rack/Blade Server Design.

Network Experience: Local Area Network (LAN)/Wide Area Network (WAN) Topology, TCP/IP.

Operating Systems/Platforms: vCenter, Active Directory, Windows Servers 2019/2016/2012/2008/2003/2000/NT Server, Windows10/8.1/8/7/Vista/XP/2000/NT.

09/1998 to Current IT Consulting Quantitech | Kirtland Afb, Albuquerque,

IT Consulting for ATS Domain

10/2009 to 07/2021 IT Senior Engineer 2009 – 2021 Cardinal Health | West Valley City, UT,

• Design, customize, build, and manage solutions based on physical and virtual infrastructure, VMware, and Microsoft Hyper-V
• Architecture, design, implementation and support expert level experience with Compute – Windows (all versions/Flavors), Active Directory, Exchange, Networks, IT Optimization solutions, Disaster Recovery (on-application and OS level methodologies), High Availability, Operational Recovery, Enterprise security and security regulations compliance – data classification and protection, security hardening and perimeter security
• Develop Solution Offering Proposals, IT Services, Capacity Planning, IT Governance, Proofs of Concept, Labor Requirements/Estimates and Statements of Work
• General familiarity with Linux, Cisco Switches/Routers.

10/2006 to 10/2009 Systems Engineer Avid Technologies, Inc | City, STATE,

Information technology Engineering, support, operations, management of IT practice to effectively deliver IT Business solutions and technical leadership in Information Technology Operations for large Technology manufacturing company including Data Centers, storage, middleware, networks, security and the physical facilities including design, implementation, management and support of business and IT processes and services. Infrastructure design, implementation, management, and support. Procedures development, establishment, delivery, management, and support including design , implementation, management, and support (virtualization of compute resources, Windows, Linux, Network, Security, and other domains’ engineering). Business continuity and disaster recovery, consolidation, reorganization, relocation, and optimization of IT services - hands on experience. Provide architecture, design, implementation, administration, and support of remote and local compute and network infrastructures.

10/2000 to 10/2006 Systems Administrator AVID Technologies, Inc | City, STATE,

AD Domain infrastructure design,

Servers, Workstations setup

DNS, DHSP Servers setup.

VPN, Remote access configuring,

Set up user accounts, permissions and passwords and defined network policies and procedures.

Exchange, SQL servers Setup

License Servers setup

Software load

Documentation prepared

Configured Backup, Imaging.

Controlled, troubleshot, backed up, and restored data, operating systems, files, documents, and drivers.

Performed preventive maintenance and upgraded systems to improve network, system and data availability and integrity.

Secured applications by rolling out patches and solutions to vulnerabilities.

Set up, optimized and managed network equipment.

Education and Training
Expected in 07/1980 Master of Science | Electrical Engineering NATIONAL TECHNICAL UNIVERSITY, ZAPORIZHZHIA, UKRAINE, GPA:
Expected in 12/1999 Microsoft Certified Professional | Information Technology Computer Communication Center, Cleveland, OH, GPA:
Expected in 06/2000 Microsoft Certified Systems Engineer | Information Technology Computer Communication Center, Cleveland, OH, GPA:
Expected in 04/2002 Microsoft Certified Systems Administrator | Information Technology Computer Communication Center, Cleveland, OH, GPA:
Native/ Bilingual
Native/ Bilingual
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Job Titles Held:

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  • IT Senior Engineer 2009 – 2021
  • Systems Engineer
  • Systems Administrator


  • Master of Science
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