IT Business Analyst Resume Example

Work in the baggage arrival and Lost and Found areas. Received aircraft and operated passenger loading bridges. Assist customers with quoting fares/schedules. Made reservations. Issue tickets. Check in passengers and baggages on flights, board flights. Resolved disservice situations. Acted as an SME during the development of a new window based reservation system (Check-It). Participated in the UAT testing of the new system.

PPMC is a subsidiary of Nigerian National Petroleum Corporation (NNPC) that is responsible for the supply and provision of petroleum products to the domestic markets at minimal operating costs. As a Depot Sales Manager, my duties include:

• Managing business relationships with established customers and prospects.
• Developed new market opportunities.
• Grow the customer base for all products.
• Implement effective sales, business development and customer management strategy programs to maximize revenue generating capacity.
• Work with management articulated strategies for long-term financial viability of the Company.
• Generate detailed business proposals on behalf of prospective and established customers for management consideration and approval.

• Acquisition of new customers for the bank through the creation, development and maintenance of high quality advisory relationships that includes effective consultative selling and creative restructuring of financial solutions.
• Creatively tailor products to meet individual and customer needs.
• Manages credit quality standards through effective management of risk according to the PDDs, Departmental Operating Instructions (DOI) and other SCB/SME policies.
• Work in close partnership with Business Analysts and Credit Managers to ensure that credit applications for new and existing facilities are correctly prepared in accordance with DOI's and PDD's.
• Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers.
• Provide feedback to senior management, marketing and product management on customer's needs and the efficiency of marketing strategies and tactics.
• Responsible for preparing weekly, monthly and annual financial reports for management use.