ISL Manager Resume Example
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ISL MANAGER
Summary
Encouraging spirit with talents for team building, leading and motivating skills. Excellent customer relations aptitude and problem-solving approach. Proficient in using knowledgeable decision-making and sound judgments. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive and meticulous with over 15years of experience in customer relations. Demonstrated knowledge of 2years working in auto mechanics industry. A total of 21years of proficiencies in inventory control, sales, staff training and development. Functional use of Excel, Word and Microsoft.
Experience
ISL Manager, 07/2017 to 03/2021The Cook & Boardman Group, Llc - Akron , OH
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.'.
- Executed regular process updates with client's appointments to reduce discrepancies and enhance scheduling across calendars.
- Developed and maintained relationships with clients and guardians through continual communication.
- Cross-trained all new employees to maximize team agility and performance.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Onboarded new, including mentoring and new hire documentation.
- Evaluated employee's strengths and assigned tasks based upon experience and training.
- Approved regular payroll submissions for 8 employees within ADP.
- Prepared and recommended outings for our developmental clients.
- Managed pre-certifications and verified insurance coverage.
- Increased client's developmental satisfaction within a few weeks of stay close calm work.
- Oversaw all monthly financial transactions and kept books organized.
- Stayed motivated and delivered quality patient care.
Grinder, 04/2017 to 07/2017Mills Fleet Farm - Waupaca , WI
- Completed finishing work, including deburring, buffing and polishing materials according to strict tolerances.
- Assessed finished pieced for compliance with standards and removed defective items.
- Adhered to all standard safety and compliance requirements.
- Moved finished work to correct staging area for disposition.
- Worked closely with others in team-oriented settings to maintain line productivity.
- Read daily work orders to appropriately set up machines for daily needs and specific task.
- Monitored machines and grinding wheels during operation.
- E.T.S.
- Line (Exhaust Temperature Sensor).
E.T.S. Line, 04/2015 to 04/2017Walker Products - City , STATE
- Met daily quotas by always working hard and efficiently with little down time.
- Practiced standard operating procedures for consistent production results.
- Worked closely with others in team-oriented settings to maintain line productivity.
- Completed small parts using glues, fasteners or basic welding abilities depending on particulars of each assembly.
- Read and understood schematics to accurately connect each component.
- Protected team members by identifying and removing safety hazards, keeping pathways clear and equipment properly stored.
- Followed specifics of each production run to perform high-quality work within specified tolerances.
- Completed skilled work using electrical, hydraulic and air-activated hand tools.
- Removed imperfections in component pieces and finished work.
- Backed up team members to reach group goals, including restocking other stations and moving completed items to other stations for additional processing.
- Supported tight production timelines by quickly moving heavy loads between workstations.
- Changed out equipment, tool and materials to set up new productions runs.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
- Loaded and unloaded parts to maintain high level of production.
- Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
- Resolved problems, improved operations and provided exceptional service.
Assistant Store Manager, 07/2009 to 11/2014Petro-Mart - City , STATE
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Responded to customer concerns, working with manager to raise customer satisfaction.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Trained staff associates and equipped to comply with company policies and procedures.
- Processed payments for credit, debit, checks and returned proper change for cash transactions.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through the store areas every free moment to identify and proactively resolve issues negatively impacting operations.
Education and Training
High School Diploma, 2006
Union High School - State
Skills
- Patience
- Staff Management
- Strategic Planning
- Cultural Awareness
- Client behavioral assistant
- Cleanliness
- Organize monthly finances
- Money Management
- Caregiver
- Teammate
- ADP, Welding
- Balance
- Basic
- Credit
- Clients
- Client
- Customer satisfaction
- Customer service
- Debit
- Documentation
- Financial
- Forklifts
- Functional
- Hand tools
- Insurance
- Materials
- Mentoring
- Money
- Organizational
- Payroll
- Policies
- Quality
- Read
- Safety
- Sales
- Selling
- Scheduling
- Schematics
- Staff Management
- Strategic Planning
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Resume Overview
School Attended
- Union High School
Job Titles Held:
- ISL Manager
- Grinder
- E.T.S. Line
- Assistant Store Manager
Degrees
- High School Diploma , 2006
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