Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Summary

I am a skilled IS Application Coordinator with four years of experience and excellent problem-solving, organizational and decision-making abilities. I am well-versed in coordinating projects related to new functionality or improvements to existing build projects with co-located and off-site teams. In my current position I supported Cadence functionality within the IS team responsible for the Epic EHR infrastructure to provide community mass vaccine events for Benton and Lincoln Counties.

Skills
  • Scope development
  • Resource planning
  • Organizational skills
  • Critical thinking
  • Working collaboratively
  • MS Office
  • Reliable and trustworthy
  • Problem solving
  • Interpersonal Skills
  • Communication
  • Time management
Education and Training
Linn-Benton Community College Albany, OR Expected in 06/2008 Associate of Science : Medical Assisting - GPA :
Certifications

Cadence Proficiency/Accreditation

Referrals Proficiency/Accreditation

EpicCare Link Accreditation

Experience
Baycare Health System, Inc - IS Application Coordinator I-II
Spring Hill, FL, 05/2017 - Current

Provides support to the installation and implementation of system version upgrades as assigned; participates as a team member on process improvement efforts; ushers through simple to medium system environment changes. Collaborates with system users towards continuous improvement of the business value delivered by our software applications. Participates in integrated area workgroups across application and operational teams. Performs in-depth analysis of workflows, data collection, report details and other technical issues associated with the Epic EHR. Investigates standardization and process improvement opportunities while making build decisions. Collects information regarding potential system enhancement needs and prepares details of specifications needed; prioritizes and implements requested changes to the system. Ensures validity and integrity that interfaced data meets business requirements. Designs and executes small-scale application testing as required. Supports large- scale testing efforts, as assigned. Troubleshoots, identifies root cause, and documents problems of simple to medium complexity for assigned applications and systems.

Trihealth, Inc. - Institutional Review Board Coordinator
West Chester, OH, 09/2015 - 05/2017

As IRB Coordinator I performed all administrative responsibilities associated with the Institutional Review Board. This includes but is not limited to preparing study submission documentation, agenda packet, scheduling, and taking minutes. I prepared and managed all research study documentation and investigator correspondence. I was responsible for all invoicing and tracking payment of Board activities. I managed investigator credentialing to establish qualification for research participation. Updated and maintained policies and procedures to assure compliance with federal and local guidelines. I worked extensively with internal and external investigators and sponsors developing and editing research studies for IRB review.

Harris County - Health Care Guide
Crosby, TX, 06/2014 - 09/2015

As a Health Care Guide, I managed assigned projects independently with little direction or oversight. My assigned projects were diverse and required critical thinking, problem solving, conflict resolution, and extensive research and knowledge of the rules and regulations of associated governing agencies. I wrote and maintained policies, procedures, and work instructions. I assisted Nurse Case managers by maintaining member Health Risk Assessment surveys and developed a Satisfaction Survey to maintain NCQA compliance. I provided necessary reporting and data analysis to maintain the Nurse Case Managers workflow. I worked collaboratively with internal and external institutions to identify barriers and develop resolutions regarding IHN-CCO metric compliance. This position also provided me with extensive knowledge in the prior authorization process from an insurer’s perspective that would be beneficial in a medical clinic setting.

Harris County - Patient Care Coordinator
Galena Park, TX, 02/2011 - 06/2014

My duties were but not limited to: *TMS (Transcranial Magnetic Stimulation) treatment program coordinator, TMS technician, *PEER program coordinator, and rEEG technician for the PEER program. Research coordinator for three research studies. The sole CMA for two offices that consisted of seven attending physicians and eight resident physicians. My responsibilities for my physicians were: process refill requests from pharmacies ensuring that patients are refilling medications on schedule, following up with provider as directed, and updating medication list as appropriate; triage and return patient messages; maintaining and reconciling sample medication cabinet; taking vitals when requested; administering injections; completing paperwork for patient care or physicians as needed for medication prior authorizations, diagnostic testing authorizations, or patient assistance programs; writing policies and procedures for work instructions; maintaining patient records in EMR; back up for front office staff which includes scheduling appointments, checking in/out patients, managing multi-line phone system for patient calls, processing intakes for new patients.

Lisa A Cornelius, DPM, LLC - Certified Medical Assistant
City, STATE, 07/2009 - 02/2011

My duties were but not limited to: taking and charting patient vital signs; patient education; setting up and assisting in sterile procedures; phone triaging; prior authorizations and referrals; scheduling of diagnostic tests; conflict resolution; scheduling patient appointments; taking and returning messages; scheduling surgeries; maintaining inventory and stocking of exam rooms; chart maintenance; autoclaving; fitting patients for DME. Dr. Cornelius shared office space with Dr. Craig McNabb, physiatrist. They were independent private practitioners that shared staff. This allowed me to provide cross coverage for another specialist performing the many of the same responsibilities but also gaining knowledge of physiatry and the associated procedures.

Corvallis Internal Medicine - Certified Medical Assistant
City, STATE, 08/2008 - 07/2009

My duties were but not limited to: charting patient vital signs and chief complaint; patient education; setting up and assisting in sterile procedures; performing EKGs; administering injections; refilling prescriptions per physician; removal of staples and wound cleaning; phone triaging; scheduling diagnostic procedures, prior authorizations and referrals; conflict resolution; scheduling patient appointments; taking messages.

The Corvallis Clinic - Health Information Services Clerk Lead
City, STATE, 06/2006 - 09/2007

My duties included but were not limited to: scanning and delivering charts throughout the clinics; Filing, answering telephones, and daily contact with confidential material. Coordinating daily workflow for six day shift HIS Clerks.

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Resume Overview

School Attended

  • Linn-Benton Community College

Job Titles Held:

  • IS Application Coordinator I-II
  • Institutional Review Board Coordinator
  • Health Care Guide
  • Patient Care Coordinator
  • Certified Medical Assistant
  • Certified Medical Assistant
  • Health Information Services Clerk Lead

Degrees

  • Associate of Science

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