Intervention Specialist, 04/2016 to Current Central Unified School District – Fresno, CA
Assist in the identification of at-risk students.
Maintain confidentiality and make a clear distinction between public and confidential information.
Conduct student and parent conferences and/or interviews with emphasis on listening to the student.
Visits the homes of students with attendance problems to observe home situations.
Advises parents and students regarding regular attendance, providing information concerning school rules and regulations.
Monitor student progress and inform parents, teachers and administrators of this progress.
Produce and coordinate in-service programs for school personnel on self-esteem, peer counseling, coping skills and drug intervention.
Prepare and maintain a variety of narrative and statistical reports; submit to the district as required.
Identify problems contributing to students attendance issues and assist in problem resolution referral and follow-up.
Counsel individual students, parents, and families; provide follow up case management services to students and families by maintaining regular telephone or personal contact with families concerning identified problems.
Provide crisis intervention to parents and students in regards to suicide threats, drug abuse, pregnancy, truancy, medical problems, community violence, child abuse and other issues and provide follow up case management services.
Develop, organize, and implement programs to provide an opportunity for students to improve their attendance.
Coordinate and enhance communication between school, parents, community agencies and students; participate in identifying and resolving school issues involving attendance; consult with teachers to encourage open communication with students; participate in identifying community problems and developing needed community services.
Student Liaison, 09/2015 to 04/2016 Central Unified School District – Fresno, CA
Ensure students and staff safety on school campus.
Communicate effectively with school personnel.
Assist in conflict resolutions.
Support the operations of the (RC) Responsibility Center in coordination with site administration.
Substance Abuse Counselor, 08/2012 to 09/2015 Eminence Health Care – Fresno, CA
Deliver individual and group counseling services, case management services, education and community outreach services; Provide intake and program orientation for the client and family members including, but not limited to, assessment of psychological and social functioning and the development, implementation and ongoing review of the clients' Individual Treatment Plans; Maintenance of individual client treatment files in accordance with agency policies And procedures, including documentation of vocational/educational activities as well as all other pertinent documentation; General client supervision including planning and scheduling therapeutic activities; Preparation of client progress reports and interaction with referral sources;.
Client Care Specialist, 11/2010 to 08/2012 California Information Management – Fresno, CA
Accurately prepare all banking reports and cash reconciliations.
Manage accounts payable and accounts receivable for routine school business and extra-curricular functions.
Oversee petty cash and postage accounts, balancing daily.
With a high level of customer service, answer busy switchboard, maintaining professionalism and handling disputes when necessary.
Offer open and supportive communication to students, faculty and administration assisting wherever needed.
Act as liaison between all departments ensuring proper communication is delivered.
Complete all duties including special projects with high level of proficiency and according to time frames set forth.
Adhere to all HIPAA guidelines.
Insurance Clerk, 03/2010 to 11/2010 Western Dental – Fresno, CA
Ensure compliance to set regulation.
Inform the organization heads in case of changes in the regulations and laws related to insurance.
Prepare claims for different insurance carriers and patients.
File insurance claims as appropriate.
Manage calculations for premiums and awards posted.
Post information to claims files as instructed.
Provide patients with information on how to make claims.
Manage transmission of claims for investigation purposes.
Obtain information from patients and companies to complete forms.
Substance Abuse Counselor, 10/2008 to 10/2009 Phoenix House – Lake View Terrace, CA
Lead and participated in face-to-face group and individual meetings.
Compile and evaluate assessments, comprehensive social, legal and personal histories of program participants.
Formulated treatment plans, records and evaluated treatment, progress and changes in appearance, behavior and demeanor of the program participants.
Bachelor of Arts (BA): Social Welfare, 2017 Fresno Pacific University Social Welfare
Compassionate Intervention Specialist with exceptional knowledge of intervention strategies and client
assessments. Adept at coordinating with educators and parents on a case-by-case basis and developing
personalized treatment options involving educators and families.
Knowledge of laws, policies, rules and regulations Provide individual and group counseling sessions pertaining to student discipline; attendance; and to substance abuse clients as well as collateral substance abuse. counseling sessions with client and caregiver.
Knowledge of characteristics of at-risk students. Maintain case records, develop objectives and
Experience working with students with chronic implement treatment plans. absenteeism and truancy, as well as working with Provide a nonjudgmental, empathetic and school administration, family and community therapeutic approach in supporting clients and members to implement strategies to best assist their families dealing with social, emotional and students. environmental challenges.
Principles of individual and group counseling. Monitor, evaluate and record clients' progress
Conduct in-depth substance abuse evaluations to according to measurable goals described in determine the appropriate level of treatment for treatment plans. clients. Refer individuals and their families to community
Experience with case management; screening, resources as needed. assessment and intake procedures. Knowledge of CBT and MI.