LiveCareer-Resume

internet sales manager resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Accomplished Sales Manager offering over two years of experience leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Skills
  • Customer Checkout
  • Inventory Management
  • Customer Engagement
  • Teamwork
  • Cash Handling
  • Cooking
  • Cash Register Operation
  • Grease Traps
  • Equipment Cleaning
  • Active Listening
  • Monitoring
  • Coordination
  • Time Management
  • Complex Problem-Solving
  • Microsoft PowerPoint
  • Adobe Systems Adobe Acrobat
  • Microsoft Word
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft Excel
  • Adobe Systems Adobe Photoshop
  • Adobe Systems Adobe InDesign
  • Blackboard
  • Google Drive
  • Programming
  • Microsoft Windows
  • JavaScript
  • Web Application Development
  • Adobe Photoshop
Experience
Internet Sales Manager, 01/2019 to Current
Rainier DodgeOlympia, WA,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained relationships and followed up with customers.
  • Provided near real-time price quotes for Chevrolet Products.
  • Set and exceeded sales goals for monthly bonuses.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Negotiated product sales and trade-in deals for maximum profit.
  • Employed techniques such as cold calling, prospecting and networking to land new customers and penetrate new markets.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Created and delivered in-depth sales presentations to potential customers.
  • Supported all sales team members to drive growth and development.
  • Penetrated new markets by investigating competitor products, services and trends.
  • Created presentation materials for sales, customer relations, and management purposes.
Data Entry, 01/2018 to 01/2019
Firstsource SolutionsKansas City, MO,
  • Entered data into spreadsheets, documents and databases, maintaining 100% accuracy rate.
  • Maintained records by creating monthly reports, closing terminated records and performing chart audits.
  • Proofread documents, editing materials to correct grammar and spelling mistakes.
  • Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Identified errors in data entry and related issues by mentioning to supervisors for resolution.
  • Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
  • Reviewed and updated account information in company computer system.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Obtained scanned records and uploaded into company databases.
Crew Member Trainer, 11/2016 to 11/2018
Docgo Inc.Racine, WI,
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Instructed new team members on correct procedures for all areas of operations.
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Lent hands-on training services to maximize employee efficiency.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Assessed training needs, using employee surveys and interviews to gather data.
  • Coordinated development of training materials, including manuals, standard operating procedures and employee handbooks.
Inventory Associate, 11/2016 to 01/2017
Sonic Drive-InShawnee, OK,
  • Tracked inventory usage, documented discrepancies and maintained overall count.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Conducted quantity takeoffs and ordered materials.
  • Performed inventory counts and ordered materials.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Verified prices and computed totals to complete accurate invoices.
  • Coordinated inventory, stocking, and ordering.
  • Performed scheduled inventory counts and supply audits.
  • Saved costs by coordinating inventory requirements and vendor procurement details to mitigate financial discrepancies.
  • Inserted security markers into or onto merchandise and tagged with pricing information.
  • Completed forecasts to determine needed inventory.
Carhop, 08/2014 to 11/2016
SonicCity, STATE,
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Answered product and order questions accurately and professionally.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Carried trays weighing up to 4 pounds to correct cars.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
Education and Training
Associate of Applied Science: Computer Programming, Expected in 05/2025
Tulsa Community College - Tulsa,
GPA:
High School Diploma: , Expected in 05/2017
Owasso High School - Owasso, OK,
GPA:
Accomplishments
  • Recognized as Employee of the Month for outstanding performance and team contributions.
  • Promoted from Product Specialist to Internet Sales Manager, in less than 12-months
  • Consistently maintained high customer satisfaction ratings.
Certifications
  • Licensed New Car Salesman - 2019-2021
  • Licensed Used Car Salesman - 2019-2021
  • Certified Product Specialist, Jim Glover Chevrolet - 2019-2021
  • Mark of Excellence, Jim Glover Chevrolet - 2019-2021
  • Dealer Rater, Jim Glover Chevrolet - 2019-2021

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Resume Overview

School Attended

  • Tulsa Community College
  • Owasso High School

Job Titles Held:

  • Internet Sales Manager
  • Data Entry
  • Crew Member Trainer
  • Inventory Associate
  • Carhop

Degrees

  • Associate of Applied Science
  • High School Diploma

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